Thank you George for sharing this information. I encountered the same issue on my home machine and had not had a chance to track down the cause.
Warm regards,
Terri
========================================
Terri Hedgpeth, Ed.D.
Director Support Services EOSS
(480) 965-6278 (Office)
Irish Hall, A221
1250 S. College Ave.
Tempe, AZ 85287-0912
E-mail: [log in to unmask]
=========================================
-----Original Message-----
From: Visually Impaired Computer Users' Group List [mailto:[log in to unmask]] On Behalf Of George Gray
Sent: Monday, December 12, 2016 1:52 PM
To: [log in to unmask]
Subject: [VICUG-L] AVG Crashes JAWS Upgrade Installation
Hola!
I am taking this upon myself to warn one and all that when pursuing the latest JAWS 18.nnn upgrade with AVG on your Win10 machine...it will crash the new installation.
And, it is a pain to rectify.
You must Uninstall AVG from your machine and then run a JAWS Repair.
It may require your contacting the Microsoft Accessability Line at;
(800) 936-5900 for their assistance, as did I.
Freedom Scientific cannot assist in this matter since they cannot log into your machine without a working JAWS copy running...as they told me.
Freedom Scientific has not made this problem public, therefore, this email.
Thank you, all.
--
HAVE A MAGNIFICENT DAY
GEORGE BURRELL GRAY
Ocean Winds
Cabarete/Sosua
REPUBLICA DOMINICANA
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