I don't have DSL myself, but are you using your own modem or do you have
a modem provided by Verizon? If you got your modem from Verizon, I'd
think they'd upgrade it for you to one that they can assure will provide
the proper performance.
I'd also think they could tell you for sure how much of your throughput
is lost due to deterioration over your line. You might want to check
your bill or your contract to see what minimum upload/download speeds
you're paying for.
Sorry I can't be of more help, but good luck!
On 23/10/16 19:50, [log in to unmask] wrote:
> Good evening Ana and Christopher,
>
> Here's what happened When I called Verizon's tech support yesterday,
> too ask about my download and upload speeds. When they ran the test on
> my land line, they found that my speeds were not quite what they should
> be. They adjusted it for about 2 point 98, and then suggested that I
> might need a new modem and said that, that could be why I'm not getting
> the speeds that I should be receiving. They also said, that it might be
> because I liv about 6000 feet from the Verizon central office. When I
> downloaded a book from the Vard website on my computer, It did seem too
> download faster then before which took about a little over five
> minutes. I haven't as yet, downloaded a book from the Bard web site on
> my stream. I'll let you all know if it goes faster when I download a
> book to the stream. Thanks for your help in trying, to answer my
> problem, It is very appreciated.
>
> -----Original Message----- From: Ana G
> Sent: Saturday, October 22, 2016 6:58 PM
> To: [log in to unmask]
> Subject: Re: [VICUG-L] Question about download and upload speeds.
>
> Albert,
>
>
> Based on the message footer, you also sent your question to the Victor
> Stream list. Are you experiencing slow speeds when downloading to the
> Stream or to the computer?
>
>
> when I download audio books using my computer, I only have to wait a few
> minutes for the complete download. The couple of times I've downloaded
> books on the Stream, I had to wait 20 or 30 minutes. That was during the
> first two months of buying the Stream so I haven't tried it since.
>
>
> I don't know the answer to your question. I'm just wondering if we have
> al the information we need to help.
>
>
> Ciao
>
>
>
> On 10/22/2016 3:09 PM, Christopher Chaltain wrote:
>> You should be getting over 10MB download speeds and around 1MB upload
>> speeds, but when connecting to a particular site there are a lot of
>> factors involved.
>>
>> This page talks more about what to expect with Verizon DSL:
>> http://www.verizon.com/info/dsl-services/
>>
>> I'd also suggest that it's best to work with Verizon to investigate
>> and debug problems with your upload and download speeds. For example,
>> here's a page where you can test your broadband internet speed from
>> Verizon: https://www.verizon.com/speedtest/
>>
>> On 21/10/16 09:58, [log in to unmask] wrote:
>>> Good evening everyone,
>>> I need to ask a question here regarding both my download and upload
>>> speed, because it seems that whenever I download a book from my
>>> computer, or onto my Stream, the download process seems too take
>>> between 20, and 30 minutes before the download completes. When I called
>>> the Microsoft disability help answer desk, I asked them too check both
>>> the download and upload speeds and here’s what the results were which
>>> I’ll paste below this message. My internet service provider is Verizon’s
>>> DSl service which is what I’m currently using too download and upload.
>>> My download speed is as follows. 1 point 9MBPS
>>> My upload speed is, 0 point 28MBPS
>>> From what information I’ve pasted above, Can those of you with good
>>> technical experience on this issue, Please tell me if these results
>>> seem normal speeds, or am i paying for speeds that I’m not getting?
>>> -------------- next part --------------
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>>>
>>>>
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>
>
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--
Christopher (CJ)
chaltain at Gmail
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