Anna:
I recently ran across a link to a PayPal web accessibility checker tool.
The fact that it exists suggests that PayPal has some interest in having an
accessible processing system. So, you might contact PayPal first. In
addition, it would be easier to start there rather than contacting an entire
list of vendors.
Here is the link to the PayPal accessibility checker:
https://github.com/paypal/AATT/), an open source tool created by PayPal to
test web applications regarding conformance to the Web. Since this checker
is open source software , so this link may not be that helpful in getting to
the person you want. PayPal's marketing department or its group that a
vendor would contact to become a subscriber would probably be a better
starting point.
Stan
-----Original Message-----
From: Visually Impaired Computer Users' Group List
[mailto:[log in to unmask]] On Behalf Of Ana G
Sent: Saturday, March 12, 2016 12:50 AM
To: [log in to unmask]
Subject: [VICUG-L] Buying Through PayPal
Hi all,
I don't use PayPal very often, but when I do, I usually find it to be an
accessible experience. I'm on the merchant's website, and PayPal is
presented as a payment option. I click the PayPal button, log into my
account, and click another button. That's it.
Occasionally, however, I get to merchant websites that are harder to work
with. I just paid for a workshop. the site had several, each at a different
location, and each location had several payment options (e.g., full day,
half day, instructor led, non-instructor led, organization member,
nonmember). The information was clustered so I wasn't sure what went with
what, and the payment buttons only said, "PayPal," so I wasn't sure what I
was paying for.
I've run into enough pages that are similar to this one (i.e., weirdly
clustered information and non-specific PayPal buttons) that I wonder if this
is one of PayPal's options to customers, so I'm not sure whether to contact
PayPal or the vender directly about accessibility issues.
Venders tend to be small enough that I suspect they're paying for a package,
but large enough that they may think it worthwhile to pay for a
professionally done website.
Does anyone know who I should contact about accessibility in these cases?
Ciao
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