While I don't use JAWS at home, I regularly use Thunderbird with NVDA. I
also have noticed that trying to edit the text in a forwarded message is
nearly impossible and so I don't believe this is a JAWS-specific issue.
I am curious to see how it behaves with Window-eyes and I'll try that
out, as I have the free version installed for users of Office. I like
Ana's workaround of turning a reply into a forward, however.
On 11/4/2016 10:24 AM, Duane Farrar wrote:
> I, too, have more than a few weird issues with Jaws 17 and
> Thunderbird. Jaws does not read all screen objects as I tab to them.
> Jaws also seems to often stop talking for a length of time or run very
> slowly. If a new message arrives in my Inbox while I am writing or
> editing a message, these behaviors are exacerbated even further. For
> example, it just happened and Jaws seemed to lose its place in the
> message text. Tabbing back to the Subject field and then back to the
> text seems to reset things. I, too, have had difficulty editing a
> forwarded message. Sometimes I have resorted to copy and pasting the
> entire message text into Notepad, removing the unwanted message header
> and replacing the message text. Kind of old school and kludgey, but it
> seems to work.
>
>
> Cheers,
>
> Duane
>
>
>
> On 11/4/2016 8:07 AM, Ana G wrote:
>> I have a lot of weird little issues with Jaws and Thunderbird.
>>
>>
>> One area is with messages I'm trying to forward. Most of the time,
>> the body of the message seems blank, and I can't do anything with the
>> header.
>>
>>
>> what I do instead is reply, tab to the To edit box, and change the
>> name. Then I can cut the headers and do whatever else I need to do.
>>
>>
>>
>>
>> On 11/3/2016 9:29 PM, Rachel wrote:
>>> Hi, everyone.
>>>
>>> I'm not sure when this problem started, but likely with the latest
>>> release of either JAWS (V17) or Thunderbird.
>>>
>>>
>>> When I forward messages to others, I like to remove the headers so
>>> that people can just begin reading the message on the first screen.
>>> But lately, it seems that the headers are in table form - or at
>>> least JAWS thinks they are. And though I can physically delete the
>>> text itself, the space/lines that it takes up is still there, and I
>>> can't get rid of it no matter what I do. Is there a way to delete a
>>> table easily from within a Thunderbird message?
>>>
>>>
>>> Also, sometimes, after I've deleted the header text, I can't
>>> actually see the original message - JAWS just says "blank," and the
>>> Braille shows nothing, too. What is going on?
>>>
>>>
>>> I never used to have such problems, and I'm so frustrated! I want to
>>> do the courteous thing in deleting all that excess header info from
>>> messages, but I'm at the point of just not wanting to bother with it
>>> anymore. Can anyone help?
>>>
>>> Thanks in advance for any ideas on what to do.
>>>
>>> Rachel
>>>
>>>
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>
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David Goldfield,
Assistive Technology Specialist
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