Albert,
Based on the message footer, you also sent your question to the Victor
Stream list. Are you experiencing slow speeds when downloading to the
Stream or to the computer?
when I download audio books using my computer, I only have to wait a few
minutes for the complete download. The couple of times I've downloaded
books on the Stream, I had to wait 20 or 30 minutes. That was during the
first two months of buying the Stream so I haven't tried it since.
I don't know the answer to your question. I'm just wondering if we have
al the information we need to help.
Ciao
On 10/22/2016 3:09 PM, Christopher Chaltain wrote:
> You should be getting over 10MB download speeds and around 1MB upload
> speeds, but when connecting to a particular site there are a lot of
> factors involved.
>
> This page talks more about what to expect with Verizon DSL:
> http://www.verizon.com/info/dsl-services/
>
> I'd also suggest that it's best to work with Verizon to investigate
> and debug problems with your upload and download speeds. For example,
> here's a page where you can test your broadband internet speed from
> Verizon: https://www.verizon.com/speedtest/
>
> On 21/10/16 09:58, [log in to unmask] wrote:
>> Good evening everyone,
>> I need to ask a question here regarding both my download and upload
>> speed, because it seems that whenever I download a book from my
>> computer, or onto my Stream, the download process seems too take
>> between 20, and 30 minutes before the download completes. When I called
>> the Microsoft disability help answer desk, I asked them too check both
>> the download and upload speeds and here’s what the results were which
>> I’ll paste below this message. My internet service provider is Verizon’s
>> DSl service which is what I’m currently using too download and upload.
>> My download speed is as follows. 1 point 9MBPS
>> My upload speed is, 0 point 28MBPS
>> From what information I’ve pasted above, Can those of you with good
>> technical experience on this issue, Please tell me if these results
>> seem normal speeds, or am i paying for speeds that I’m not getting?
>> -------------- next part --------------
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>>>
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