Hi, Rachel and all. I, too, have been experiencing this issue on the first attempt to save a document. I have to close JAWS, open NVDA, save the document, then I can save any time by pressing CTRL+S with JAWS running.

Since I can save using NVDA, I'm not sure I buy the fact that it is a Microsoft bug, though I am by no means a software expert. I have emailed FS technical support and am awaiting any response I might get.

 

Keith Bundy, MS
Dakota State University
Phone: 605-256-5121
Email: [log in to unmask]

-----Original Message-----
From: Visually Impaired Computer Users' Group List [mailto:[log in to unmask]] On Behalf Of Rachel
Sent: Sunday, August 14, 2016 5:35 PM
To: [log in to unmask]
Subject: [VICUG-L] update re: Word 2016 and JAWS 17

Thanks to all of you who responded about my issue.  Here's what's happened since:

I called the Microsoft Disability hotline this morning, and we discovered the same issue occurs with Excel!  The tech tried doing a repair on Office, with no luck. She had nothing more to offer me at that point but will get back to me hopefully soon on a possible solution.  We did discover, at least, that I can save files by clicking on Browse and then choosing My Documents. I just can't save files to This PC. So at least I can use the program, which is more than I thought I'd be able to do earlier on.
Rachel


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