Hi All,


So I've installed Outlook 2019 on the Windows 10 computer I take to 
work. It's a long story and not very relevant.


I'm trying to save attachments that people send to me. I was able to do 
it once. I'm not sure what I did right that time. I'm hoping someone 
here can help because I wasn't successful the rest of the time.


Here's what I'm doing:


* Open Outlook, press ctrl+y to get to the folder tree view for email, 
navigate to the inbox, and press enter twice.


* Arrow to the message with the attachment, and press enter to open the 
message.


* tab to the Attachment button.


* I'm not sure what the next step is. I've tried doing nothing to the 
button, pressing space on it, and pressing enter. I've even tried a 
simulated mouse click.


* The time I was successful, I think I hit down-arrow once from the 
attachment button. a toolbar came up with buttons to Open and Save. The 
rest of the time, I find myself in the standard Outlook tabs, like for 
Message.


How do I make the Open and Save buttons appear consistently?


Thanks.


Ciao


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