Hi all,


How do you renew your Office 365 subscription? In other words, aside 
from paying for the next year, what do you do to make sure things keep 
working?


I have a Windows desktop, a laptop, and a tablet. I paid for full 
versions of Office for the Desktop and Laptop, but I decided to try the 
free year of Office 365 on the tablet. It was fine, but I don't use Word 
on the tablet very often, so I figured I'd run Open Office on it when my 
free year ran out.


To make a long story short, I eventually decided to pay for another year 
of Office 365. I did it in part because Office for Android was starting 
to become accessible, and I needed a subscription to use it, but mostly 
I did it because I received a 50% off promotion on 365. My point in 
bringing this up is that I did pay for another year a few days before my 
year ran out and that I know Microsoft is aware of my renewed 
subscription because I'm able to save documents on my Android.


Anyway, I renewed my subscription about two months ago, and today was 
the first time since the renewal that I tried using Word on my Windows 
tablet. When I opened the application, I got a message telling me my 
license was invalid and instructing me to go to the control panel. I 
pressed enter on OK. Then I heard, "Control panel" and "product 
activated," and pressed enter on another OK button, but when I tried 
using Word again, I got the invalid license message again. I restarted 
Word and had the same experience.


I think I just assumed that, since I sign into my computer each time I 
turn it on, Windows or Office would automagically check my account and 
update my subscription without requiring more than an OK or two from me, 
but that's obviously not happening. Is there a place I need to go on the 
tablet to reactivate Office, or do I need to go to my Microsoft account 
page on the web to reinstall 365 or to find my product key?


Thanks for any help.


Ciao


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