Hi all:
First for Annemarie, it is unfortunate that you have to choose between TV with
"description", but really poor internet service, and no "description, but with
much better internet service!
I understand that something similar, to Comcast's talking remote system, is
available, in Canada, for subscribers of Shaw Cable's "Blue Sky TV" service,
which also can be accessed on mobile devices. There would seem to be an APP
available which functions as a remote control for this service. Perhaps,
someone could confirm this.
Meanwhile, Rogers Cable (also in Canada) Apparently is planning to introduce a
"talking remote" some time within the next year. I'll be happy to see that.
Of course, like anything else, there will probably be some "bugs" that have to
be fixed; but, it may be an improvement on the Comcast system. We'll have to
see! ... "Only in Canada, eh? Pitty!" ... reference to a very old "Red
Rose Tea" commercial...
Cheers.
Jim H
-----Original Message-----
From: Visually Impaired Computer Users' Group List
[mailto:[log in to unmask]] On Behalf Of Annemarie Cooke
Sent: Wednesday, September 27, 2017 2:34 PM
To: [log in to unmask]
Subject: Re: [VICUG-L] Comcast & Audio Description -- SUCCESS!
Hi List...
Our TV set is between 5 and 10 years old. Our Comcast remote was,
too. So the technician visited last week, installed a new box and
presented us with a new remote. Voila! Audio-description! Can't beat
it for getting the most out of the PBS broadcast of The Vietnam War!
Thank you, Sherry, for getting the ball rolling here in NJ!
Wish there was more description of tthe photos and visuals but I'll
take what is available for now.
Annemarie Cooke
Southampton, NJ
On 9/20/17, Sherry Wells <[log in to unmask]> wrote:
> Hi all,
>
> Thanks for the responses. First, I did call Comcasts accessibility number.
> They walked me through how to set up audio description. When I could only
> get Spanish, they sent someone out. He did check the box & it is current &
> fine. He called someone else & they had the same issue as I did with a
> newer tv. They had done nothing with the tv re SAP. We could find no SAP
> option on my TV's menu. The TV is over 20 years old so maybe doesn't have
> one. The tech guy thought that Comcast would only work with a tv that had
> SAP or something similar enabled. I suspect he is correct since others seem
> to use audio description without having to get anything extra from Comcast.
> Turning it on via the Comcast menus is pretty straightforward. Just to be
> sure though, I wanted to find out if anyone on the list was able to get
> Comcast descriptive audio working without having to change anything on their
> tv. When I had DISH, there was an option through the DISH menus to turn SAP
> on & off. Unfortunately, I can't get DISH where I am now. So I guess I
> will look into a newer tv that is cheap & has the ability to enable SAP.
> Thanks,
> Sherry Wells
>
>
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--
Annemarie Cooke
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