FREEDOM SCIENTIFIC

Services Sales Manager

Department 06-600

Job Status: Full Time

FLSA Status: Exempt

Reports to: VP OF Services Business

Amount of Travel Required: 25%-50%

Job Type: Regular

POSITION SUMMARY

Sell Accessibility Services to new and existing corporate 
customers.  Work requires substantial knowledge of products and 
services sold.

Essential Functions Statement(s)

-Contact regular and prospective customers to explain services, 
product features, and solicit orders.

-Schedule and conduct face-to-face appointments with key decision 
makers and project groups as required.

-Recommend services and/or products to customers, based on 
customers' needs and interests.  Propose solutions and assist 
customers in justifying our services.

-Answer customers' questions about services, products, prices, 
availability, and product uses.

-Estimate or quote prices, credit or contract terms, warranties, 
and delivery dates.

-Consult with clients after sales or contract signings to resolve 
problems and to provide ongoing support.

-Identify prospective customers by using business directories, 
following leads from existing clients, participating in 
organizations and clubs, and attending trade shows and 
conferences.

-Prepare estimates and bids that meet specific customer needs.

-Proactively identify, drive and create opportunities to increase 
revenue.

-Utilize top-down selling techniques to determine key decision 
makers.

-Prospect within your defined territory via telephone (including 
cold-calling into your accounts).

-Monitor market conditions, product innovations, and competitors' 
products, prices, and sales.

-Build ongoing relationships with key decision makers to expand 
future sales opportunities within their organization.

-Perform administrative duties, such as preparing sales budgets 
and reports, keeping sales records, and filing expense account 
reports.

- Train customers' employees to operate and maintain new 
equipment.

- Prepare sales contracts and order forms.  Negotiate details of 
contracts and payments.

- Actively participate in related conferences and seminars.

POSITION QUALIFICATIONS

Competency Statement(s)

- Sales Ability - Ability to use appropriate interpersonal styles 
and communication methods to gain acceptance of a product, 
service, or idea.

- Active Listening - Ability to actively attend to, convey, and 
understand the comments and questions of others.

- Communication, Oral - Ability to communicate effectively with 
others using the spoken word.

- Communication, Written - Ability to communicate in writing 
clearly and concisely.

- Customer Oriented - Ability to take care of the customers' 
needs while following company procedures.

- Relationship Building - Ability to effectively build 
relationships with customers and co-workers.

- Persistence - Ability to complete tasks or continue in a course 
of action in spite of opposition or discouragement.

- Persuasive - Ability to influence others to change position or 
to adopt a specific point of view.

- Self Motivated - Ability to be internally inspired to perform a 
task to the best of ones ability using his or her own drive or 
initiative.

- Resilient - Ability to recover from, or adjust to, misfortune 
or setbacks..

- Self Confident - The trait of being comfortable in making 
decisions for oneself.

- Reliability - The trait of being dependable and trustworthy.

- Presentation Skills - Ability to effectively present 
information publicly..

SKILLS & ABILITIES

Education: Bachelor's Degree (four year college or technical 
school): or Work Equivalent

Experience: 2 plus years of experience in working with assistive 
technology products and a minimum of two years' experience in a 
sales function

Computer Skills: Proficiency with Microsoft Office products, 
email, internet, and etc.

PHYSICAL DEMANDS

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the 
time (0 - 2.5+ hrs/day)

F (Frequently) Position requires this activity from 33% - 66% of 
the time (2.5 - 5.5+ hrs/day)

C (Constantly) Position requires this activity more than 66% of 
the time (5..5+ hrs/day)

Stand F

Sit F

Manually Manipulate O

Reach Outward O

Reach Above Shoulder O

Climb N

Crawl N

Squat or Kneel N

Bend N

Grasp O

Speak C

LIFT/CARRY

10 lbs or less O

11-20 lbs O

21-50 lbs O

51-100 lbs N

Over 100 lbs N

PUSH/PULL

12 lbs or less O

13-25 lbs O

26-40 lbs N

41-100 lbs N

WORK ENVIRONMENT

This is a field based position which requires travelling and some 
working from home.

The company has reviewed this job description to ensure that 
essential functions and basic duties have been included.  It is 
intended to provide guidelines for job expectations and the 
employee's ability to perform the position described.  It is not 
intended to be construed as an exhaustive list of all functions, 
responsibilities, skills and abilities.  Additional functions and 
requirements may be assigned by supervisors as deemed 
appropriate.  This document does not represent a contract of 
employment, and the company reserves the right to change this 
job.
Resumes can be emailed to 
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m


David Andrews | Chief Technology Officer
State Services for the Blind/Department of Employment and 
Economic Development
2200 University Ave.  W., #240, St.  Paul, MN 55114-1840
Direct:651-539-2294
http://mn.gov/deed

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