Also, you should look into Eset smart security suite. It has nod 32+ other great security programs. Such as spyware removal, malware removal, etc…. 

If you have malicious software, it is a good idea to get more than an antivirus program.

Jon

> On Apr 24, 2016, at 10:52 AM, Ana G <[log in to unmask]> wrote:
> 
> Duane,
> 
> I've been using Thunderbird for at least five years (probably longer), and I get the same password error message from time to time. I receive email from up to six accounts, and I tend to get the message with one or two (more often the Exchange accounts), not all at the same time. Sometimes I just ignore the message, and the problem clears up in a day or two. Other times, I go ahead and reenter the password, and the problem clears up right away. Still other times, the problem doesn't clear up on it's own, so I have to reenter the password. Like you, I have no problems reading my messages on my cell phone or alternative computer.
> 
> So I don't know what causes it to happen, but I do know it's safe to reenter the password.
> 
> Ciao
> 
> 
> 
> 
> 
>> On 4/24/2016 7:20 AM, Duane Farrar wrote:
>> Hi,
>> 
>> 
>> I access my email using Thunderbird. My mail account is hosted on Mindspring.com (Earthlink). It worked fine on Saturday evening, but on Sunday morning I received an error attempting to access my incoming mail server (pop.mindspring.com). The error said invalid user name or password. I have not changed my password. (Note: I have no trouble accessing the outgoing SMTP mail server, which is smtpauth.earthlink.net, as witnessed by this message.)
>> 
>> 
>> Also, I have no trouble downloading and accessing my incoming messages using my iPhone.
>> 
>> 
>> I poked around in the Thunderbird account settings but didn't see any obvious problems. Now when I attempt to download my incoming mail messages I am prompted to enter a password. I think that by poking around in the account settings I may have reset something and now Thunderbird is prompting me for the account password.
>> 
>> 
>> But, I am suspicious and before I enter the password I want to be sure this is not a malicious software virus or bot attempting to steal my password. I have no idea why Thunderbird would have suddenly had trouble accessing my incoming mail server, unless there was a problem on the mail server itself. My anti-virus program (eSet NOD 32) has not raised any alarms.
>> 
>> 
>> So, I am wondering if it is safe for me to enter that password when I am attempting to download email messages? Thoughts, anyone?
>> 
>> 
>> Thanks,
>> 
>> Duane
>> 
>> 
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> 
> 
>   VICUG-L is the Visually Impaired Computer User Group List.
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>   Subscribe: [log in to unmask]


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