NVDA from http://www.nvaccess.org/ is another option for a screen 
reader, and it's free.

Thunderbird is another free option for an email client. You can get it 
from https://www.mozilla.org/en-US/thunderbird/

Also, Windows Live Mail is a Microsoft product and Microsoft does 
support it. Check out 
http://windows.microsoft.com/en-us/windows/email-problems-help

On 07/05/2015 05:50 PM, [log in to unmask] wrote:
> Good evening all,   Ever since last Wednesday evening, Both myself and
> my girlfriend  have been experiencing lockups when trying to read our
> email messages using windows live mail.  Its happening on both of our
> computer.  We can read some of the emails, but then it locks up with
> error messages,  like the one that says  an unknown error has occurred
> please try again.  Even when we try again too open that message, it
> still locks up and when we arrow down to the messages that are below
> that one, it won’t let us open those messages either.  Even if we
> reboot, or do a restart, the problem persists.  I even went so far as to
> call the disability help desk at Microsoft, and even having spent almost
> four hours with them on the phone, they couldn’t resolve the issue
> because windows live mail is a third party company and isn’t a product
> produced by Microsoft.  I don’t know if its because we’re using system
> access as our primary screen reader, or if it’s something too do with
> windows 7.  When the person from Microsoft and I, switched too trying to
> use outlook 2010, we couldn’t find anything in there to turn off the
> virtual ribbons, nor could we get the list of folders too display in a
> list view, even after I told the guy at Microsoft, to turn off the
> reading pain.  It is just my opinion here, that maybe system access
> isn’t compatible with outlook 2010, or windows live mail. I don’t really
> want too at this point, to have too spend $360.00 ,    or more for Jaws,
> and the SMA  in order too be able to read my emails.
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-- 
Christopher (CJ)
chaltain at Gmail


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