Whenever you hear the message before you do any other keystroke, do a jaws  is left mouse click. That keystroke is supposed to bring up the last thing jaws  spoke if it's a help balloon or one of those type of items.

Jon

> On Sep 23, 2013, at 7:34 AM, Ana G <[log in to unmask]> wrote:
> 
> Hi all,
> 
> I'm running windows 7 on an Acer Aspire One netbook. I use Microsoft Security Essentials as my antimalware solution. For the last few days (maybe since Friday), I've gotten an alert telling me Microsoft Security Essentials and Microsoft Defender are off and instructing me to "click here" to turn them on.
> 
> One problem is that I'm not able to find the dialog box with this information. I've tried pressing alt+tab while the message is being spoken, and I've tried checking the notification overflow area by pressing enter on the notification chevron, then left-arrowing through the boxes.
> 
> The other problem is that, when I actually open Microsoft Security Essentials, it tells me that my system is protected, that my definitions are up to date, and that real time protection/scanning is on. I even ran a full-system scan yesterday just to make sure it was on.
> 
> I'm still getting the nag, though. It comes up a few minutes after I power up my computer. The only thing I can think of is that I also have a Windows 8 laptop. It came with McAfee, which I uninstalled. I installed Microsoft Defender instead. I'm still figuring out how Defender and Windows 8 work, so it's possible I haven't turned it on. I've used the Windows 7 computer to log into my Microsoft account. I'm wondering if somehow Microsoft is confused about which computer I'm using.
> 
> anyway, any ideas about where I might find the dialog or about why I'm getting it in the first place. I've already done a virus scan, so the obvious solution of it being a virus seems less likely.
> 
> Thanks for any help.
> 
> Ciao
> 
> 
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