This is covered in the manual; but if I remember correctly, press the key to the right of the round button to switch between lower and upper case. I believe it's a toggle.

----- Original Message -----
From: Matthew Chao  <[log in to unmask]>
To: [log in to unmask]
Date: Saturday, December 5, 2015 2:56 pm
Subject: Off Topic, but Stuck

>
>
> Hi, Folks.  I am using a Victor Reader Stream New Generation which 
> has wireless.  Unfortunately, the password to my router is 
> case-sensitive, and I can't seem to figure out how to go from 
> lower-case to uppercase and back.  Does anyone here happen to know 
> how to do this?  Thanks in advance.--Matt.
> 
> P.S.  Until I fix this, can't get my HamNation downloads.