Since I use my VRS while on the beach and at times doze off and drop into
the sand I use the plastic wrap used to wrap sandwiches or seal bowls (Saran
Wrap) to cover the keys and put the carrying case on. Not pretty but works,
still get to buttons this way.

John
   

-----Original Message-----
From: For blind ham radio operators [mailto:[log in to unmask]]
On Behalf Of Buddy Brannan
Sent: Sunday, April 19, 2015 6:35 PM
To: [log in to unmask]
Subject: Re: Resolution of Humanware problem with the VR Stream

I gather it doesn't take much liquid at all to do damage if it gets in the
r= ight spot. I alo don't know when I would have gotten anything spilled on
min= e. It seems to me that if just a small amount can ruina unit via gaps
around=  the keys, that wasn't properly accounted for in the design. So what
I reall= y want now is a silicone cover o protect the keys. It seems to me
that Human= Ware designed their useless case with no belt clip for the wrong
half of the=  Stream. Anyone know how one might go about making or having
such a thing ma= de?

Sent from my iPhone

> On Apr 18, 2015, at 7:40 PM, Andy Baracco <[log in to unmask]> wrote:
>=20
> I have a friend who had the same exact issue as Buddy, and he swears 
>that h=
e=20
> did not spill water on it. The best he was able to do was to get a 
>25%=20  discount on a new unit.
>=20
> Andy
>=20
>=20
> -----Original Message-----=20
> From: Jim Gammon
> Sent: Friday, April 17, 2015 10:55 PM
> To: [log in to unmask]
> Subject: Resolution of Humanware problem with the VR Stream
>=20
> Buddy, clearly your persistance paid off.  Just proves the greasy  
>wheel gets the squeak, ono it's the other way around! Anyway  that's 
>great about you getting a new unit from HW.  It's also  great that you 
>offered them a new customer service template to  use for other future 
>complaints.  That idea of sending you  pictures of the problems with 
>your VR Stream are utterly  rediculous.  Good luck and keep us informed 
>on the status of your  situation.  73, Jim WA6EKS
>=20
> I'm not wearing a diaper, so don't try to change me.=20