Richard,
Dell makes nice hardware, but their Tech support is terrible. I pretty much refuse to buy a Dell machine, at least from the company.
Steve
----- Original Message -----
From: "Richard Fiorello" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Tuesday, November 18, 2014 13:47
Subject: del experience
> Hi;
> I realize everyone will have different experiences depending upon whom
> they get to chat with but I had a problem with a previously owned dell
> and tech support insisted that the only solution was to reformat the
> hard drive something I didn't want to do. Fortunately Mr. tech (my son)
> was at home and told them I only needed a new video card. After the
> great debate which I must admit was out of my league ended, I got a new
> video card and problem solved.
> I wasn't left with warm feelings about their award winning service
> department.
>
> --
> richard
>