Christopher:
Blackberry is still around; but, they no longer make their own phones. They
are still very much into ""secure" data/voice communication software. The
company's fortunes have taken a slight upwards move since that was announced
some time last year. Just before that, Blackberry did try to launch a new
phone; but, it did poorly, and I suspect that is the reason for they're going
back to their stock and trade - "secure" communications.
Jim H
-----Original Message-----
From: Visually Impaired Computer Users' Group List
[mailto:[log in to unmask]] On Behalf Of Christopher Chaltain
Sent: Monday, March 27, 2017 9:59 PM
To: [log in to unmask]
Subject: Re: [VICUG-L] what I fear
What happened to Blackberry as a company? Last I knew they changed their
name from RIM to Blackberry Ltd, but I hadn't heard that they didn't
exist any more. I couldn't find anything on the web either about them
going away as a company, but I did find their article on wikipedia which
does sound like they're still around:
https://en.wikipedia.org/wiki/BlackBerry_Limited
I can't speak to all companies, but the large computer company I used to
work for had technical writers writing their documentation. This doesn't
mean it was always good documentation. You still had writers translating
what they were getting from engineers. I think the issue is a bit more
complicated, and it's harder and more expensive to write and maintain
good documentation then you may think. I'd suggest keeping this in mind
when choosing a device. You may need to go with a bigger company or a
high end device to get the documentation and support you want.
I do agree that it seems to be harder and harder to get a hold of
customer support. It took me forever to find out how to put in a feature
request for Voice Assistant from Samsung. Once I finally found a site
where I could enter my request, the response I got back from Samsung was
that I had to start with AT&T. I know AT&T adds some stuff on to
Android, but I doubt they really add any features to Voice Assistant.
On 27/03/17 18:57, Brian Sargee wrote:
> Harry,
>
> Return it for a more accessible phone/company while you still can. The Priv
> is Blackberry in name only (Blackberry doesn't exist as an actual company
> anymore). There are many more accessible phones from companies who aren't
> afraid to let you talk to a human. I'd
>
> Brian Sargee
>
>> On Mar 27, 2017, at 4:46 PM, Dan TeVelde <[log in to unmask]> wrote:
>>
>> Harry,
>>
>> What you are experiencing is just a fact of life. I don't like it but the
>> situation is something we need to get used to. Sometimes I think you just
>> need to chill. You have a meltdown on this list a couple of times a week.
>>
>> Dan
>>
>> -----Original Message-----
>> From: Visually Impaired Computer Users' Group List
>> [mailto:[log in to unmask]] On Behalf Of Teresa Christian
>> Sent: Monday, March 27, 2017 6:28 PM
>> To: [log in to unmask]
>> Subject: Re: [VICUG-L] what I fear
>>
>> To go along with what you just said Hary, I see an increase of companies
>> having their websites with no way to call them and the customer service
>> access is difficult going through the website. So it frequently feels
>> almost impossible to get any help.
>>
>> The no phone number thing makes me feel very disconnected.
>>
>> I strongly dislike it!
>>
>> Teresa?
>>
>>
>>> On 3/27/17, Harry Brown <[log in to unmask]> wrote:
>>> Hi all,
>>> Now that I've cooled down a bit, let me tell you what I'm thinking about.
>>> I fear, very soon, will come a time, that nobody, I mean nobody,
>>> unless you built the product, will be able to use a product.
>>> I have a manual for the Blackberry Priv, and I can't make heads or
>>> tales out of it.
>>> Anyway, back to the main point. One day very soon, you'll buy an
>>> electronic product, and you'll bring it home, and not only will you
>>> not be able to talk to the company, (Blackberry is the example), but
>>> you'll be able to somehow find a copy of the manual online, or, for
>>> our sighted friends, you will, bring a device home, and open the
>>> manual and you or, everyone else, won't be able to make heads or tales of
>>> the manual.
>>> So many people ask, even right now, and it's not as bad as it is going
>>> to be in a few years), but people say things like, "read the manual,
>>> what's wrong with you."
>>> Remember, the people that make users manuals are engineers, the
>>> product builders, who are tech geeks! Most people today, are not, tech
>>> geeks!
>>> You know something folks? I don't blame older people who just say,
>>> "the heck with this stuff, I'll just do without, I can't understand
>>> this thing." I use to think they were rediculously stubborn, but I'm
>>> starting to see what they mean.
>>> I'm not talking just about blind people, but all people.
>>> I don't know what the answer is, but I can tell you, this is what's
>>> coming, I can see it, already, and the prospect of not getting info,
>>> and, not being able to read manuals because you cannot understand
>>> them, doesn't leave the tech world with a very good future.
>>> Just my 2 cents worth, but I wondered how everyone else feels? Maybe,
>>> I'm the only one who feels that way, and if that is the case, then
>>> that's good, but if I'm not, then, the tech future of the world,
>>> disabled or nondisabled, is not good, for using tech products.
>>> Harry
>>>
>>>
>>> VICUG-L is the Visually Impaired Computer User Group List.
>>> Archived on the World Wide Web at
>>> http://listserv.icors.org/archives/vicug-l.html
>>> Signoff: [log in to unmask]
>>> Subscribe: [log in to unmask]
>>>
>>
>>
>> --
>>
>>
>>
>> Have a challenge? Need an answer?
>> Get a Divine Download through
>> a FREE Angel Card reading.
>> For more information or to set up a reading eMail me at
>> [log in to unmask] Always Look to The Light!
>> Teresa?
>>
>>
>> VICUG-L is the Visually Impaired Computer User Group List.
>> Archived on the World Wide Web at
>> http://listserv.icors.org/archives/vicug-l.html
>> Signoff: [log in to unmask]
>> Subscribe: [log in to unmask]
>>
>>
>> ---
>> This email has been checked for viruses by Avast antivirus software.
>> https://www.avast.com/antivirus
>>
>>
>> VICUG-L is the Visually Impaired Computer User Group List.
>> Archived on the World Wide Web at
>> http://listserv.icors.org/archives/vicug-l.html
>> Signoff: [log in to unmask]
>> Subscribe: [log in to unmask]
>
>
> VICUG-L is the Visually Impaired Computer User Group List.
> Archived on the World Wide Web at
> http://listserv.icors.org/archives/vicug-l.html
> Signoff: [log in to unmask]
> Subscribe: [log in to unmask]
>
--
Christopher (CJ)
chaltain at Gmail
VICUG-L is the Visually Impaired Computer User Group List.
Archived on the World Wide Web at
http://listserv.icors.org/archives/vicug-l.html
Signoff: [log in to unmask]
Subscribe: [log in to unmask]
VICUG-L is the Visually Impaired Computer User Group List.
Archived on the World Wide Web at
http://listserv.icors.org/archives/vicug-l.html
Signoff: [log in to unmask]
Subscribe: [log in to unmask]
|
