Yeah, Howard, I agree.
And, they admitted that mine was not the first instance in which this
happened.
Tom Behler: KB8TYJ
-----Original Message-----
From: For blind ham radio operators [mailto:[log in to unmask]]
On Behalf Of Howard, W A 9 Y B W
Sent: Monday, December 15, 2014 10:03 PM
To: [log in to unmask]
Subject: Re: Off Topic: "Heads Up To Those Installing Jaws 16 via the CD
Tom,
At least this time they accepted that they made a mistake. Usually they
treat the customer as idiots, at least that is what I have experienced.
Howard #3
----- Original Message -----
From: "Tom Behler" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Monday, December 15, 2014 6:19 PM
Subject: Off Topic: "Heads Up To Those Installing Jaws 16 via the CD
> All:
>
>
>
> I know some will consider this off topic, but I thought I would post it
> here
> as well as to the Jaws list.
>
>
>
> Hopefully, it will prevent someone else from going through what I did at
> work today.
>
>
>
> Tom Behler: KB8TYJ
>
>
>
>
>
> From: Tom Behler [mailto:[log in to unmask]]
> Sent: Monday, December 15, 2014 7:14 PM
> To: 'The Jaws for Windows support list.'
> Subject: "Heads Up To Those Installing Jaws 16 via the CD
>
>
>
> Hi, all.
>
>
>
> Today, I attempted to install Jaws 16 on a new computer at work via the CD
> that was just shipped to me, and ran into an interesting issue.
>
>
>
> Even though, according to one of my sighted colleagues, the CD was
> clearly
> labeled Jaws 16, the actual installation file was the executable file for
> Jaws 13.
>
>
>
> Obviously, Freedom Scientific quality control is not working very well.
>
>
>
> What I had to do was go on line to download and save the executable file
> for
> Jaws 16 onto a thumb drive, and then do the installation from there.
>
>
>
> I contacted FS about the error, and insisted that they at least send me
> the
> CD with the correct Jaws version on it.
>
>
>
> When I asked them if they had seen anything like this before, they said
> that
> my case was not the first.
>
>
>
> Will see what happens from here.
>
>
>
> Dr. Tom Behler from Michigan
>
>
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