I understand the reason why the number of Jaws activations is limited. 
VFO wants to make sure we're not sharing our copy of Jaws with lots of 
people. but I sure do wish the process for getting new activations were 
faster. I have Jaws on multiple devices, and sometimes bad things 
happen, requiring a lot of deep-down troubleshooting or possible 
reactivations of Jaws. I also usually have only one really good 
computer, which I use at home, and a cheapy laptop and tablet, which I 
use on the go and have to replace every two years or so. It never fails. 
I discover I'm out of Jaws activations over a weekend or holiday when I 
need my computer now. By this point, I'm proficient enough at NVDA and 
Narrator to no longer panic when these things happen, but I agree with 
Harry that we really should have fairly immediate access to new 
activations, especially after paying so much money for the program. for 
example, our activations should refresh automatically a year after we 
last used a new one.


I'm posting this here because I know some VFO employees read this list.





On 12/12/2016 10:50 AM, Harry Brown wrote:
> Hi all,
> I just had my bios updated for me, and jaws said, "because your bios 
> has been updated, you need to activate a new version of jaws."
> So, I had to call them, to do it for me, over the phone, and then, I 
> sent a little email to [log in to unmask]
> I need those of you who are jaws users to join me on this, please!
> Use the same email address I did, and you can even copy and use my 
> email which is pasted in, below!
> I love jaws, but this reactivation crap, has got to go, and the only 5 
> keys, too.
> Anyway, here's my email I sent to that
> [log in to unmask]
> address, I didn't know where else to send it.
> see below,
> Harry
> To the owner of VFO group,
> I have a huge suggestion.
> I paid $1100 for jaws, and I just updated my bios on my computer, I am 
> now forced to reactivate Jaws, and get new product keys!!! So, I had 
> to call VFO Group, and have someone give me more keys,
> This, is, rediculous!
> I love jaws, but I'm now going to have to reactivate jaws, every time 
> I update a bios, having to call every time to reactivate jaws, when I 
> get a new updated bios!
> This is inconvenient, and I hate it.
> You should value your customers more than this!
> It's time to change your policy.
> When someone pays $1100 for software, we should have a lifetime key, 
> and I mean a lifetime key.
> thank you very much,
> Harry
>
>
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