Hi All,
I'm trying to figure out whether the problem I'm having is a Jaws 13
problem, a Windows 7 problem, a Word 2010 problem, or a problem
connected with one of my computer planets being retrograde.
I collect homework by email. some of my students send their assignments
to me in protected view. This means I can't modify the file.
Until recently, Jaws read these files okay. If I used the say-all
command, the file would read from beginning to end, but if I read the
document paragraph by paragraph, Jaws read each paragraph twice.
Lately, however, this works about half the time. The rest of the time,
Jaws either doesn't read the file at all or reads it after a significant
pause (a minute or two after the file has been loaded.
If I try to take the file out of protected view (by hitting f12 to save
it), Word sometimes gives me the option of enabling edits, but other
times, it just freezes. When Word freezes, I have to restart the
computer, and I generally find that my Normal template has been
corrupted, so I need to delete it and restart Word, a process which
involves another reboot because even when I close Word, the computer
thinks the normal template is in use.
Obviously, one solution is to tell my students not to protect their
documents, but I'd also like to figure out what is happening and why.
Any thoughts?
Ciao
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