I doubt it's the network. A message as specific as you're out of ink
would be coming from the printer or the device driver.

You might try going back to the printer's web site and downloading the
vendors drivers. Maybe their more robust than the drivers MS has for
that printer. I'm not sure how accessible it is, and you may want to
trust your tech, but installing the applications that came with your
printer might have system tray icons for status like ink levels.

You might also just be out of ink. Is this a color printer? Is it a
laser or ink jet printer? Do you have separate ink wells for different
colors? Maybe you replaced your black ink 20 documents ago and now
you're out of blue ink. Some of these new cartridges are also pretty
small, although 20 documents does seem a bit light.

These printer companies do have quite the racket going on though.
Sensors in the ink cartridges, so you can't refill them yourselves. New
printers with just starter ink cartridges in them. I guess you got to
figure if they're giving these ink jet printers away, they got to be
making their money somewhere.

On 20/11/12 15:59, Ana G wrote:
> Hi All,
> 
> In a nutshell, my problem is that my printer tells me I'm out of ink
> when I know I changed the toner cartridge last week. I'm not sure if the
> problem is the printer, the network, the computer, or the gremlins.
> 
> I have a wireless printer here at home. It's a Brother MFC-J615W; it's
> actually a four-in-one. When I bought it over a year ago, I had a tech
> set it up. He set up the network, installed the printer software on my
> Mac, and tested the system to make sure all worked as it should.
> 
> The tech advised against installing the printer software on my netbook
> because his experience was that netbooks don't do well with it.  He did
> say I might find the printer when I tap into my network. I don't
> remember if he set that up for me or if I tried setting that up on my
> own. The point is that though my Windows netbook lists the printer in
> Printers and Devices, I can't use it because the netbook tells me
> drivers are missing. Just to make sure, I went to the Brother website to
> find out if any basic printer drivers were available, something to make
> it print without scanning, faxing, or copying. I found some, but I got
> caught up in one of those click here loops that go no where, so I wasn't
> able to install them.
> 
> Anyway, a few weeks ago, I went into the Fix It section of the control
> panel on the netbook, which is running Windows 7 , and was able to use
> that to install the correct drivers. I'm guessing they were just the
> printer drivers because I'm not finding a Brother application on my
> desktop or in All Programs. Whatever it was, I am able to print from
> Word now.
> 
> Last week, I tried to print an article I found on the net, with Firefox
> as my browser. It wouldn't print, and when I checked Printers and
> Devices>Brother MFC-J615W>See What's Printing, I discovered that my
> printer was out of toner. Since I had changed the toner about two months
> before, I thought that didn't sound right, but I had a sighted person
> confirm the message for me, and we changed the correct cartridge. Since
> then, I've printed a few documents all in Word, maybe twenty pages in
> total. Then yesterday, I tried to print a Word file, and I got the same
> message about the toner. This time, I know I've got ink. The cartridge
> was new, and I've only printed twenty pages, give or take.
> 
> What's happening?
> 
> Ciao
> 
> 
>    VICUG-L is the Visually Impaired Computer User Group List.
> Archived on the World Wide Web at
>    http://listserv.icors.org/archives/vicug-l.html
>    Signoff: [log in to unmask]
>    Subscribe: [log in to unmask]

-- 
Christopher (CJ)
chaltain at Gmail


    VICUG-L is the Visually Impaired Computer User Group List.
Archived on the World Wide Web at
    http://listserv.icors.org/archives/vicug-l.html
    Signoff: [log in to unmask]
    Subscribe: [log in to unmask]