Harry,

I think Andy is right. Stuff happens, and sometimes it's mighty yucky.

You might try upgrading to Jaws 13. Now that the kinks have been worked 
out, I have fewer crashes with 13 in windows 7 than I did with Jaws 12. 
I've learned to bookmark web pages right away in case the OS, the screen 
reader, Word, or Ana has a melt down. I've also learned that copying 
large web pages to word can take time, so I need to make sure Word is 
open and happy before I paste, and I need to give the clipboard time to 
do its work.

I tried switching to the Mac, and though there are things about the Mac 
I like very much, I decided I was a Windows user. Part of the problem is 
that some of the software I use for work isn't really accessible on the 
Mac, and I thought it was silly to own a Mac just to run Windows on it. 
Anyway, I also had crashes with the Mac and with Voiceover, and as in 
Windows, they seemed to happen at the most inconvenient times.

So ... take a deep breath, have something warm and soothing to drink, 
call on the Lord for patience, and keep on keepin' on.

Ciao


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