In addition to the suggestions others have made, you can try searching 
for the message with your email reader's Find Message command. I 
sometimes locate stray messages this way because they don't go to the 
bottom of the folder,etc.

The only other thing I can say is that every once in a while certain 
email accounts just don't get along. when I teach, I collect my homework 
by email. In the last few years, my students and I have been required to 
use our institution's email accounts, so things mostly go smoothely, but 
when we all used our personal accounts, I noticed that I had trouble 
with messages from some students. What I think I remember is that I 
tended to have trouble with Yahoo and Hotmail accounts, but the weird 
thing was that I only had trouble with certain accounts, one or two 
students per semester, and the problems weren't consistent. I'd 
eventually get the original message, a month or two later.


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