Hi all,

Since I've been having hit and miss performance (i.e., frequent crashes) 
with Open Book for the last couple of versions, I've decided to try 
OmniPage Standard 18.1. I purchased and installed the software, but I'm 
having some issues. I suspect they're caused by Ana-fatigue, but I'm 
putting out the Bat Signal to get help from others who use this OCR package.

1. OmniPage keeps telling me my scanner isn't connected. When I run the 
scanner setup wizard, OmniPage correctly identifies the scanners I have 
or have had: my four-in-one, my little Canon, my HoverCam, and my 
previous little Canon, but as I go through the wizard, it says the unit 
is not connected and sends me to a drivers button. I went ahead and 
visited the Canon site to reinstall the drivers, but OmniPage still says 
it's not connected. The scanner has a USB cable and is physically 
connected, and if I pull one of the cables out of its socket, the 
computer chimes to let me know something is being disconnected. What am 
I missing?

2. The interface, while accessible, doesn't seem very intuitive. I've 
tried accessing the Getting Started material, but I seem to go into one 
of those endless loops where you click on A, B, and C only to wind up 
back at A without ever finding what you're trying to find. I've found a 
manual for an older version, but irony of ironies, it's an empty 
document, so I'm searching the web for information on how to use the 
software. I'd be extremely grateful to anyone who could give me a couple 
of quick tips on common workflows for, say, mail and books.

3. From having spent twenty minutes poking around, I think I can use 
first letter navigation to go into the Process menu, then to Work Flow, 
then to Start, but there doesn't seem to be a Scan Shortcut key. Is this 
true, or will the manual give me wisdom? If there are shortcut keys, I'd 
love to hear the two or three you use most often.

Ana will relax before coming back to this.

I'm using Jaws 15 and Windows 8.1, and I uninstalled Open Book and 
deleted Open Book files from the c:\users\ana\AppData\Roaming folder 
before installing OmniPage because my experience is that other OCR 
programs don't work if Open Book is anywhere on the system.

Thanks for any help.

Ciao


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