I'm not an expert by any means, but if you have an FRN then you can use it
to log in, and then if you don't have a password, or have forgotten it you
can click the forgot your password link and reset it to whatever you want
according to their guidelines.  Or if you want to call for support, you can
use the following phone number:

1-888-225-5322 (1-888-callfcc) and then choose option 2 for help.  
Harvey

-----Original Message-----
From: For blind ham radio operators [mailto:[log in to unmask]]
On Behalf Of Bob Martin
Sent: Thursday, March 6, 2014 10:10 PM
To: [log in to unmask]
Subject: Re: online license renewal

Congratulations, Harvey.  You qualify as an expert so may I ask you for 
help?  Thought my license expired yesterday but it is April 5 instead.  What

did you, or did you have to get a password first?  I have my current license

in a file and it includes a FRN.  Did they ask for that?  At a simple scan, 
I didn't see the FCC support line.
Help will be appreciated!
Thanks and 73:
Bob Martin
KC3FI