Pat, I can't remember what the warranty period is, but the thing 
is working now.  Thanks to all for your thoughts.  Jim WA6EKS

 ----- Original Message -----
From: Pat Byrne <[log in to unmask]
To: [log in to unmask]
Date sent: Sat, 21 Dec 2013 07:02:53 -0600
Subject: Re: Rebooting my Victor Reader Stream

,
Hope you are still under warranty.  Humanware service/replacement
charges are rather steep.  Perhaps inserting and deserting the
headphone plug several times might help.  Good luck.
Pat, K9JAUAt 11:54 PM 12/20/2013, you wrote:
Update, I tried an earphone on the Stream and it's working, just
not through the speaker.  It's 100 percent charged.  When I
plugged in the headphone, the volume was all the way down.  I
tried turning up the volume while the thing was playing and
unplugged the headphone.  Holding down the up volume did no good.
Either the part of the computer that controls the speaker is
messed up, the speaker itself is messed up, or the headphone plug
has an issue with it.  My earlier email is below.
   Does anyone on the list have a newer Victor Reader Stream? I
tried to turn mine on earlier today and it just flat wouldn't
boot up.  It wasn't run down and I charged it even so before
trying to turn it on again.  I removed the battery and pushed the
on button, then replaced the battery and same results.  At
present, I have removed  the battery  and am just letting it sit
with no power to it.  If anyone knows of a way to reset the thing
I'd like to know.  It's a bummer to have a bunch of books to read
and no way to read them.  Jim WA6EKS