Update, I tried an earphone on the Stream and it's working, just 
not through the speaker.  It's 100 percent charged.  When I 
plugged in the headphone, the volume was all the way down.  I 
tried turning up the volume while the thing was playing and 
unplugged the headphone.  Holding down the up volume did no good.  
Either the part of the computer that controls the speaker is 
messed up, the speaker itself is messed up, or the headphone plug 
has an issue with it.  My earlier email is below.
  Does anyone on the list have a newer Victor Reader Stream? I 
tried to turn mine on earlier today and it just flat wouldn't 
boot up.  It wasn't run down and I charged it even so before 
trying to turn it on again.  I removed the battery and pushed the 
on button, then replaced the battery and same results.  At 
present, I have removed  the battery  and am just letting it sit 
with no power to it.  If anyone knows of a way to reset the thing 
I'd like to know.  It's a bummer to have a bunch of books to read 
and no way to read them.  Jim WA6EKS