No matter how much a few people complain, as with GUI replacing DOS, the touchscreen will replace the non-active screen and physical buttons.

In every sector studied, systems / kiosks / devices with touchscreen displays and well-designed user interfaces reduce errors and customer service calls from 15%-20% to 3%-5% as compared with non-interactive displays coupled with physical controls such as buttons. In addition, as of 2011, it is now less expensive for manufacturers to purchase touchscreen displays than non-interactive displays with physical controls. 

David Chittenden, MSc, MRCAA
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> On 6 Jun 2014, at 8:26, [log in to unmask] wrote:
> 
> David,
> 
> You make some really good points about Mr. Chong's article. But I also agree
> with Christopher when he says he did not find it nearly so objectionable.
> 
> There are plainly many folks who just have trouble with some of these
> things, like the IPhone, and the Android phone.
> I may or may not be one of them.
> 
> Personally, I am trying to be objective about this whole era we are finding
> ourselves in, with the new technology as to the telephone. I am with my
> first ever Android device about a month now. I do not have to be good all at
> once with it, and am learning. And while there are amazing things about it,
> as a phone, my old clamshell flip phone is hands down more convenient to
> just pull out from my pocket and place my call. Trouble is the display is
> completely inaccessible, but the voice dialing (described in an earlier post
> I made) is not on any other phone yet.
> 
> A while back you were reminiscing about the old DOS computers, before
> Windows and Macs took over. I sort of liken this revolution to that time. I
> really got pretty confident using DOS. Then everything flipped into GUI
> land, and we all had to get our mouse pointer cursors and what not.
> 
> But on another aspect, it is the social aspects of these things that bothers
> me. No one is talking to one another anymore. People are on the street, just
> about running me over as I am walking with a cane, sometimes I think they
> are saying something to me, but no, they are walking right up to and around
> me, preoccupied with themselves, talking on their phones. And for that
> matter, the same bunch of folks might well be going to run one of us over as
> they drive an automobile, or even a bicycle while being inattentive with the
> vehicle they are supposed to be in control of.
> 
> I sort of really miss the phone booth.
> I mean, now where do I have to go to change in to my Superman costume!
> So yes, I just get cranky. Maybe it is being 61 years of age, and wondering
> when the learning curve will start to straighten me out.
> 
> And when I am in a bit of a foul mood about the touch screen, I ask myself,
> how can it be that the simple buttons such as we have on devices like the
> Humanware Victor Stream or any number of other real hardware devices that
> uses real buttons, really logically not be a better idea than this touch screen gesture
> navigation, so called innovation? I want not to have to fight with a communication device.
> 
> Plus, have you read how much harm has come from the exploitation to acquire the rare elements to make touch screen technology? Somewhere in the Congo in Africa, I think, thousands of indigenous peoples moved or assailed to get this material. Makes me feel kind of guilty even holding the thing.
> 
> Sorry for such a long piece. But I really welcome the debate and the many points I get to be hearing through this discussion group.
> 
> This is probably some sort of transitional period.
> I look for the joy, and I look for what I want. I guess we all do.
> I hope that some of this makes some sense to someone.
> 
> Rik James 
> 
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