Hi All,
My desktop has suddenly stopped connecting to the internet. I was using
it yesterday morning without any problems. Then when I turned it on
again in the afternoon, I noticed I had no internet. The systray icon
listed my network but said there was no connection.
To make a long story short, my first thought was that the problem was my
router, which likes to turn off randomly, but it's not the router
because I can access the internet on my phone, laptop, and tablet. I ran
the troubleshooter, and the troubleshooter says I have no valid IP
address, which doesn't make sense because, again, my cell phone, laptop,
and tablet have found it.
I didn't do anything to my desktop, as far as changing settings before
the problem started. After I lost my connection, I did try to go to the
place where you scan for a network and enter its password, but I
couldn't find it. Then the next time I checked my connection status, it
said I was on an unidentified network.
Does anyone have any suggestions about what I can try before having
someone come out? the computer is only a few months old. I'm hoping
there's a simple solution. It's a Dell running Windows 10.
Ciao
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