David, have you tried any other backup options such as using a third
party archiving program? I have a somewhat similar problem when I backup
to my 1 Tb external USB. I use the LastPass password manager on my
browsers and there is some process that LastPass keeps in action,
probably due to it's encryption and full time security, that interferes
with most of my normal system backup options. I use Linux Mint, not
Microsoft, so it's clear that any running process might interfere with
other operations. Another option you might try is to restart in 'Safe
Mode' which should keep all nonessential processes from starting up, and
running your backup there.
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