Job Title:Information Technology Specialist (Automation
Specialist)
Department:Legislative Branch
Sub Agency:Library of Congress
Job Announcement Number:110119
SALARY RANGE:
$89,033.00 to $115,742.00 / Per Year
OPEN PERIOD:
Thursday, December 22, 2011 to Monday, January 30, 2012
SERIES & GRADE:
GS-2210-13
POSITION INFORMATION:
Open - Permanent
PROMOTION POTENTIAL:
13
DUTY LOCATIONS:
1 vacancy(s) in the following locations:
Washington DC Metro Area, DC
WHO MAY BE CONSIDERED:
Anyone may apply - By law, employment at most U.S. Government
agencies, including the Library of Congress, is limited to U.S.
citizens. However, non-citizens may be hired provided that
immigration law and other legal requirements are met, and the
Library
determines there are no qualified U.S. citizens available for
the position.
JOB SUMMARY:
The Library of Congress serves the Congress in fulfilling its
duties
and preserves and promotes knowledge and creativity for the
benefit
of the American people. It is the nation's oldest federal
cultural
institution and the world's largest library, with more than 145
million items in its physical collections (including books,
manuscripts, prints, photos, film, video, and sound recordings)
and
almost 20 million items online. Located on Capitol Hill in
Washington, D.C., the Library is the home of the U.S. Copyright
Office, the Congressional Research Service (CRS), the Law Library
of
Congress and the National Library Service for the Blind and
Physically Handicapped.
The Automation Specialist supports the development and operation
of
automated activities of the National Library Service for the
Blind
and Physically Handicapped (NLS). The incumbent works under the
direction of the NLS Automation Officer to ensure that the NLS IT
infrastructure is appropriate to allow NLS staff to fulfill their
mission now and in the future. The incumbent is responsible for
the
oversight of the READS integrated library management software.
This position is located in the Partnerships and Outreach
Programs,
National Library Service for the Blind and Physically Handicapped
(NLS/BPH), Library Services.
The position description number for this position is 207847.
The salary range indicated reflects the locality pay adjustments
for
the Washington, D.C., Metropolitan area.
The incumbent of this position may work a flexitime or compflex
work schedule.
This is a non-supervisory, bargaining unit position.
Relocation expenses are not authorized for the person(s) selected
under this vacancy announcement.
KEY REQUIREMENTS
----------
DUTIES:
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Responsible for installing and configuring all NLS Automation
hardware and software and serves as the authority in this area to
NLS
and the NLS network libraries. Responsible for the configuring,
installing testing, maintenance, troubleshooting and repair of
the
desktop computing environment at NLS. This involves a multitude
of
commercial and specialized software packages for the above
workstations to support word processing, spreadsheet, database,
communications and other applications, including those developed
internally at NLS. This requires staying abreast of the current
state
of commercial software, LC and NLS standards for software
packages,
and online sources for up-to-the minute software releases for
updates
or to fix package bugs. Responsible for managing the NLS
computer
software and hardware inventory and ensuring its accuracy. Also,
manages the NLS computer software and hardware maintenance
agreements
and extended warranties and ensuring the agreements are
appropriate,
current, and renewed when needed.
Possesses a thorough understanding of NLS program and operations
to
analyze NLS operations, recommends cost-effective automated
support
to those operations and to the operations of the NLS network of
participating libraries. To accomplish this, the incumbent
maintains
expert knowledge of a broad range of information technology and
applications relevant to NLS. Develops requirements and/or
specifications for systems involving complex or intricate issues
or
problems and translates functional requirements into design
specifications.
Oversees the READS integrated library management software which
is
distributed to 130 states, local and foreign libraries. READS
responsibilities include: overseeing contractors supporting
READS,
assisting all those using READS, and working with the NLS
Automation
Officer to ensure READS continues to meet its mission now and in
the future.
Responsible for selecting, procuring, installing and maintaining
all
office automation hardware and software and serving as the
primary
expert in this area to NLS and the 130 NLS network libraries.
This
requires constantly updating knowledge of the current state of
commercial computer hardware and software, LC and NLS standards
for
computer hardware and software, Library of Congress IT security
directives, and online sources for fetching up-to-the minute
software
releases to fix package bugs. Manages the NLS automation support
room, which contains equipment such as tools, spare parts,
diagnostics software necessary to support all IT software and
hardware purchased with NLS funds or used by NLS staff.
Ensures the NLS computing infrastructure is compliant with
Library of
Congress IT security directives, which are based on NIST
standards
and Certification and Accreditation process. Reviews
specifications
of initiated IT-related purchases to ensure they comply with
Library
IT security directives. Fixes IT security deficiencies in NLS
systems. Ensures the NLS desktop computing configuration is
compliant
with Library of Congress IT security directives, including
mandated
record keeping required by the Library of Congress IT security
directives. Investigates security incidents impacting the NLS
computing environment and determines the most effective
corrective actions.
----------
QUALIFICATIONS REQUIRED:
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Applicants must have had progressively responsible experience and
training sufficient in scope and quality to furnish them with an
acceptable level of the following knowledge, skills, and
abilities to
perform the duties of the position without more than normal
supervision.
Ability to plan and deliver customer support services. **
Ability to conduct systems analyses and design. **
Ability to analyze information technology hardware and software
for
suitability with business requirements. **
Ability to manage and monitor an inventory of IT hardware,
software,
components, systems and subsystems.
Knowledge of IT contractor monitoring and evaluation policies and
procedures.
Ability to apply computing security tools, technology, and
techniques.
Ability to communicate in writing.
Ability to communicate effectively other than in writing.
No additional requirements to those listed above.
HOW YOU WILL BE EVALUATED:
The Library of Congress evaluates applicants through an applicant
questionnaire and a structured interview. Applicants may also be
screened for some jobs through licensing, certification, and/or
education requirements, a narrative/application review, and/or a
preliminary telephone interview. The knowledge, skills, and
abilities
(KSAs) that are marked with a double asterisk (**) in the vacancy
announcement and the applicant questionnaire are considered the
most
critical for a position. To be considered for final selection,
applicants must demonstrate fully acceptable experience in these
designated KSAs in the narrative/application review, preliminary
telephone and/or full structured interview. The various
assessment
tools listed above are designed to verify or explore applicants'
experience, knowledge, and training directly related to the job
in
order to identify the best qualified applicants for selection.
To preview questions please
<http://www.usajobs.gov/GetJob/ViewDetails/https://jobs.mgsapps.m
onster.com/loc/vacancy/previewVacancyQuestions.hms?orgId=1&jnum=5
303>click
here.
----------
BENEFITS:
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Please visit our website at www.loc.gov/hr/employment/index.php
and
click Federal Benefits.
OTHER INFORMATION:
While it is the Library's policy to afford the maximum pay
benefit to
employees when setting rates of pay, a new appointee who has had
no
previous Federal service will generally be paid the minimum step
of the grade.
The Library of Congress is an equal opportunity employer. Women,
minorities, and persons with disabilities who meet eligibility
requirements are strongly encouraged to apply.
Applicants must submit a complete application package that is
received by the closing date of this announcement.
This agency provides reasonable accommodation to applicants with
disabilities. If you need a reasonable accommodation for any
part of
the application and hiring process, please notify the agency.
The
decision on granting reasonable accommodation will be on a
case-by-case basis.
Applicants with disabilities may be considered under special
hiring
procedures and must submit an appropriate certificate of
disability
when applying for this position. The certificate of disability
may
be issued by a State Vocational Rehabilitation Office, Disability
Services or Career Services office of an applicant's college or
university, or the Department of Veterans Affairs. The date of
certification must be within one year of the vacancy closing date
and
must be submitted with your application. For more information
view
the Library of Congress' Selective Placement Program at
www.loc.gov/hr/employment/LOCSelectivePlacementProgram.pdf and/or
contact the Library's Office of Inclusiveness & Compliance at
202-707-6024 (voice or TTY) or [log in to unmask] FAILURE TO SUBMIT
YOUR
CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED
UNDER
THE SELECTIVE PLACEMENT PROGRAM.
The Library of Congress is the national library of the United
States
and is part of the Legislative Branch of the Federal government.
As
such, all positions are in the excepted service.
Appointment/retention is subject to a favorable evaluation of an
appropriate personnel security/suitability investigation.
The Library reserves the right to fill a lesser or greater number
of
vacancies indicated during the life of this vacancy announcement.
Initial appointments, permanent or indefinite, to the Library of
Congress require completion of a one-year probationary period.
----------
HOW TO APPLY:
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Please carefully follow all instructions under the How to Apply
tab
to ensure you are considered for the position.
You are required to apply online for this announcement. We are
unable
to accept mailed or emailed documents. You must complete the
entire
application process, including submission of all documents BEFORE
this announcement closes. To do so, complete the following
steps.
Step 1: If you do not already have one, create a resume on
USAJOBS. Although you must enter your Social Security Number for
USAJOBS, this information will not be provided to the Library of
Congress.
Step 2: Review the Job Announcement. We recommend you go to the
end
of the Qualification and Evaluation section of the job
announcement
to preview the online questions that you will answer in Step 4.
You
may wish to customize your USAJOBS resume to ensure that it
supports
your responses to these questions.
Step 3: Click on the "APPLY ONLINE" button to the right of this
announcement. Follow USAJOBS' instructions to access your
account and
submit your resume. You will be redirected to the Hiring
Management
website to complete the application process. If this is your
first
time in Hiring Management, you will be asked to answer questions
related to your eligibility for Federal employment. You will be
able
to update this information and save it to our account for future
announcements.
Step 4: Once you have completed the eligibility questions, you
will
be taken directly to the vacancy application questions. Answer
all
questions honestly and thoroughly.
Step 5: Hiring Management offers three options that will
electronically attach your documentation to your online
application
once you finish answering the questions in the job announcement.
(1) You may select a document that you have already uploaded to
USAJOBS for a previous announcement.
(2) You may electronically upload a document directly from your
computer to your application. Be certain to review your complete
application for confirmation the document uploaded and click on
"Finished" to be returned to USAJOBS.
(3) You may follow the "Faxing Supporting Documentation"
instructions
within the online application, which will provide the necessary
cover
sheets for each of your documents so that they will be correctly
submitted. The fax number will be available on the cover sheet.
Please note that each cover sheet and corresponding document must
be
faxed separately. Be certain to review your complete fax
transmittal
confirmation to ensure that all pages have been received.
IMPORTANT NOTE: If you have multiple documents of the same kind,
e.g. 2 undergraduate transcripts from different schools or 2
SF-50s,
etc., be sure that they are all in the same file on your computer
or
in your USAJOBS profile before uploading them. If you try
uploading
them individually, only the last one sent will be visible in our
system. Likewise, if sending them by fax, be sure and include
both
of them behind the respective fax cover sheet and send them as
one
fax. If you send them individually with the same cover sheet,
the
last one sent will overwrite the first one. Finally, if you
upload a
document, e.g. your undergraduate transcript, do not also fax
that
same document (or fax another undergraduate transcript), because
whichever one you send last will be the only one that is visible
in
our system. If you have any questions about this information,
please
contact the person on this announcement BEFORE the closing date.
Step 6: Click on "Submit" after you have completed your
application.
Once you have submitted your application, you can check your
status
online through your Hiring Management or MY USAJOBS account.
Your
complete online application and any required supplemental
documentation (e.g., SF-50, etc.) must be received by 11:59 p.m.
Eastern Standard Time (EST) on the closing date of the
announcement.
It is your responsibility to ensure that all documents are
received
on time and that the materials are readable. Failure to do so
will
result in your application being excluded from consideration for
this
announcement.
If you are experiencing any technical difficulty with the online
process, you MUST CONTACT THE POINT OF CONTACT FOR THIS
ANNOUNCEMENT
BEFORE THE CLOSING DATE. For all technical issues please contact
[log in to unmask] , no later than 4:30pm EST of the Closing
Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.
REQUIRED DOCUMENTS:
Current or former federal employees must submit their most recent
Notification of Personnel Action (SF-50 or equivalent).
AGENCY CONTACT INFO:
Job Help Desk
Phone: 202-707-5627
Fax: 000-000-0000
Email: [log in to unmask]
Agency Information:
Library of Congress
101 Independence Ave. SE
LM-107
Washington, DC
20540
US
Fax: 000-000-0000
WHAT TO EXPECT NEXT:
Please review our evaluation process under Evaluation. You may
check
the status of your application for this position at any time by
logging onto the USAJOBS "My USAJOBS" tab and clicking on "My
Applications". You will receive final notification via e-mail
when
the vacancy has been filled.
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Agency Information:
Library of Congress
101 Independence Ave. SE
LM-107
Washington, DC
20540
US
Fax: 000-000-0000
Questions about this job:
Job Help Desk
Phone: 202-707-5627
Fax: 000-000-0000
Email: [log in to unmask]
Job Announcement Number:
110119
Control Number:
305761000
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