I understand, but I don't think this is the case in this instance because a 
friend of mine says he has also had the same type of problem with at least 
one update, and he was advised to turn it off until they fixed the problem. 
But I may try that again just to make sure.  It didn't tell me to restart 
when I tried to install them.
Harvey
----- Original Message ----- 
From: "Howard, W A 9 Y B W" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Tuesday, May 22, 2012 9:37 PM
Subject: Re: ihello


> Harvey,
>
> Sometimes, updates are installed when you shut down the computer.
>
> Have you ever noticed that your computer takes a long time to shut down?
>
> Never force the computer off when this is happening.  JAWS usually won't
> talk during this so you might think the computer has locked-up.
>
> Hope this helps.
>
> Howard #3