future reference, if it wanted him to click on his name, that was probably 
the log on screen and just hitting enter should have worked. It sounds to me 
like one of the major updates, like a service pack or something was corrupt 
in that install though and cause it not to boot, that or it was installing a 
service pack which depending on the computer can take a long time and 
interrupting that install by shutting off the machine will make it not boot. 
I think on this laptop with windows vista on it, the latest service pack 
took over an hour to install and it's a good thing I had someone here 
looking over at the screen at times to tell me it was still going or I'd 
have thought I lost my second computer in a month.
----- Original Message ----- 
From: "Harvey Heagy" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Monday, May 21, 2012 8:11 AM
Subject: Re: ihello


> Hello Tom and list.
>
> Jim's computer is out of commission right now.  I was helping him get set 
> up
> to do email last Saturday, and was trying to install the latest updates 
> both
> high priority and optional ones that he might need, but his computer
> wouldn't boot up.  We were told there was some kind of message on the 
> screen
> to click his name to begin.  So I did the only thing I could do which was 
> to
> move the mouse around on the screen and push the buttons and hope that
> something would happen which it did.  But now it won't boot up at all.
>
> We were trying System Access for the 7 day trial period, and it said that
> system access was unable to start and to call their support number for
> assistance, but I don't think that is the problem.  Anyway, the person who
> set up the computer is planning to come this Wednesday to see what the
> problem might be.  He wanted to do a system restore, but I told him to 
> only
> do that as a last resort since it would cancel out a lot of work that we
> both have done.  I am sure he will answer all your responses after his
> computer is restored.  Thanks.
> Harvey
> ----- Original Message ----- 
> From: "Tom Behler" <[log in to unmask]>
> To: <[log in to unmask]>
> Sent: Sunday, May 20, 2012 7:37 PM
> Subject: Re: ihello
>
>
>>    Welcome to the group, Jim.
>>
>> You will find this to be a very friendly list, with lots of knowledge, 
>> and
>> great people.
>>
>> As you get more into things, please don't hesitate to ask questions.
>>
>> That's what we are all here for.
>>
>> You might let us know of your interests and favorite activities, so that
>> we
>> can assist you should questions arise.
>>
>> 73 from Tom Behler: KB8TYJ