This is great to hear Junior.

This goes to show that visually impaired people can be productive and meet 
the challenge if only given the chance to prove it.

73's

Howard #3, W A 9 Y B W


----- Original Message ----- 
From: "Junior Lolley" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Friday, May 04, 2012 5:23 PM
Subject: not ham related but maybe it is okay


> 2012 Liberty Cty FL PR FINAL
> Cassidian Communications Recognizes Liberty County, Fla., 9-1-1 Center
> Dispatcher Junior Lolly with Dispatcher of the Month Award
> . Visually-impaired call taker is an industry leader with more than 30 
> years
> on-the-job
> . Lolly assisted in the testing of the latest version of the Sentinel
> Patriot 3.2 call processing solution
> TEMECULA, Calif., April 30, 2012-Cassidian Communications, an EADS North
> America company, is
> pleased to recognize Junior Lolly from Liberty County, Fla., 9-1-1
> Communications Center, as the
> Cassidian Communications Dispatcher of the Month.
> "One of the reasons Liberty County 9-1-1 is unique is the fact that its 
> lead
> call taker has been on the job
> since 1980 and has been blind since the age of 12. Today, Lolly processes
> more than 300 emergency
> and administrative calls a day, which is more than three times the amount 
> he
> processed in his earlier
> days at the center." said Brandon Hoquist, product line manager, Cassidian
> Communications.
> As technology advances entered the 9-1-1 center, Lolly's job became more
> complicated as additional
> programs and monitors were introduced. Today, Lolly uses new technology
> designed to assist the visually
> impaired.
> "He never sends a responder to the wrong place and can tell someone where 
> to
> turn by landmarks," said
> Stephen Ford, 9-1-1 coordinator, Liberty County 9-1-1 Communications 
> Center.
> "He has only asked me
> where an address is located three or four times since I have worked with
> him. He does a better job than
> any sighted call takers I know."
> A renowned professional, Lolly says that no single call stands out among 
> the
> thousands he has taken-
> from natural disasters such as hurricanes, tornadoes and lightening 
> storms,
> to emergencies related to
> house fires, grave injuries and serious accidents.
> "I'm not in this for the money," Lolly states. "This is not a job where 
> you
> get rich. I do it to help people and
> to be there for the community. It's a calling. It's a desire I was born
> with."
> The Liberty County 9-1-1 Center recently completed testing of the latest
> version of the SentinelR PatriotR
> call processing solution, release 3.2. Built to support up to 100 call
> taking positions, the Sentinel Patriot
> 3.2 solution is designed to handle up to two million calls per year, is
> fault tolerant with no single point of
> failure and delivers scalable, redundant, remote survivable systems with
> ultra-high reliability. This feature
> rich solution provides call centers such as Liberty County with a clear 
> path
> to next generation 9-1-1 (NG9-
> 1-1) services as they become available industry-wide.
> Hoquist continued, "Cassidian Communications recognizes usability as one 
> of
> the utmost needs for
> accurate and efficient operations in the call center and is a key
> differentiator when comparing our
> products to those of other solution providers."
> Liberty County 9-1-1 has been a Cassidian Communications customer since 
> 2005
> and currently is
> operating the latest Sentinel Patriot solution on its three call taking
> positions. The 9-1-1 center is
> Page 2 of 2
> responsible for taking emergency and administrative calls for services 
> from
> the approximately 8,000
> county residents. The center also is responsible for dispatching calls for
> all law enforcement, emergency
> medical services and fire response for the county.
> The Sentinel Patriot solution supports single- and multiple-site 9-1-1
> centers as well as geographically
> diverse, centralized and hosted solutions. The solution is NENA-compliant
> and is an IETF standardsbased
> IP-centric call management suite designed to handle all calls seamlessly
> from a single switch.
> Cassidian Communications continues to serve clients ranging from public
> safety operations to Fortune
> 1000 corporations to federal agencies. Collectively, the company has more
> than 40 years of experience
> deploying 9-1-1 call processing solutions, notification solutions and 
> first
> responder digital trunked radio
> networks.
> About Cassidian Communications (www.CassidianCommunications.com)
> As the largest and most trusted source of mission critical communications
> solutions, Cassidian
> Communications, an EADS North America company, is leading the way in
> standards-based NG9-1-1 call
> center applications, notification solutions and services and P25 land 
> mobile
> radio systems.
> Headquartered in Temecula, California.
> About EADS North America (www.eadsnorthamerica.com)
> EADS North America is the North American operation of EADS, a global 
> leader
> in aerospace, defense
> and related services. As a leader in all sectors of defense and homeland
> security, EADS North America
> and its parent company, EADS, contribute over $11 billion to the U.S.
> economy annually and support
> more than 200,000 American jobs through its network of suppliers and
> services. Operating in 17 states,
> EADS North America offers a broad array of advanced solutions to its
> customers in the commercial,
> homeland security, aerospace and defense markets.
> # # #
> Media Contact:
> Michael Doerk
> Cassidian Communications, an EADS North America Company
> Tel: +1.469.365.4989
> [log in to unmask]
>
> Junior Lolley KG4itd
> Liberty County Emergency Coordinator