Use the "Update Driver" box in device manager and point it to the Dell
directory.

On Tue, Jan 10, 2012 at 12:27 PM, Christopher Drew <[log in to unmask]> wrote:
> That is the strange part of this story. I went to the C:/Dell/R96978
> directory and activated the install file. I checked the device manager,
> found the yellow question mark still by the ethernet controller, went into
> that to re-install the driver and during the driver re-install pointed to
> the windows/system directory, the windows/system32 directory and the
> C:/Dell/R96978 directory, each in turn without finding a driver? I booted up
> and tried all that again. No luck?
>
> On 1/9/2012 11:01 PM, PCBUILD automatic digest system wrote:
>>
>> Date:    Fri, 6 Jan 2012 22:33:15 -0500
>> From:    Hugh Vandervoort<[log in to unmask]>
>> Subject: Re: Optiplex NIC driver problem
>>
>>
>> Typically, as I recall,  the .exe file creates a folder under C:/Dell
>> with the number of the exe file. (C:/Dell/R96978).
>> Look there to see if the folder has been created, and run the install
>> file, or point the update process to that folder.
>>
>>
>> On Fri, Jan 6, 2012 at 9:03 PM, Christopher Drew<[log in to unmask]>
>>  wrote:
>>>
>>> >  I recently reinstalled the operating system and have been
>>> > re-installing
>>> >  driver for an Dell Optiplex GX620 with 2gigs of roam, a Pentium (R)
>>> > 4cpu,
>>> >  3.00 GHz pc running Windows XP Professional.
>>> >
>>> >  I went to Dell, plugged in the service tag number and downloaded
>>> > drivers for
>>> >  the Lan (R96978.exe) and installed the driver. On reboot I checked the
>>> >  device manager and the Ethernet Controller appeared under the "Other
>>> >  Devices": category with a yellow question mark. The Ethernet
>>> > Controller
>>> >  Properties window said "drivers for this device are not installed."
>>> >
>>> >  I went into setup to check the bios settings for on-board devices and
>>> > under
>>> >  the intetgrated NIC setting I changed the setting from off to on and
>>> >  rebooted. The driver was still not found. I re-installed the driver,
>>> >  rebooted and still the system coul not find the driver when I tried to
>>> > get
>>> >  the Ethernet Controller Properties window to find the driver. What
>>> > could be
>>> >  wrong? What should I try next?
>>> >
>>> >  I also have a wireless PCI card installed but can't find a driver for
>>> > it
>>> >  either. It is a 2.4 GHz/54Mbps PCI Adapter IEEE 802.11g Wireless Lan.
>>> > The
>>> >  numbers on the chip are RT256ST, G3M3830G0, 1029AT. No other
>>> > information is
>>> >  available for this card. No website or manufacturer are provided.
>
>
>                        PCBUILD's List Owners:
>                     Bob Wright<[log in to unmask]>
>                       Mark Rode<[log in to unmask]>



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