That is the strange part of this story. I went to the C:/Dell/R96978 
directory and activated the install file. I checked the device manager, 
found the yellow question mark still by the ethernet controller, went 
into that to re-install the driver and during the driver re-install 
pointed to the windows/system directory, the windows/system32 directory 
and the C:/Dell/R96978 directory, each in turn without finding a driver? 
I booted up and tried all that again. No luck?

On 1/9/2012 11:01 PM, PCBUILD automatic digest system wrote:
> Date:    Fri, 6 Jan 2012 22:33:15 -0500
> From:    Hugh Vandervoort<[log in to unmask]>
> Subject: Re: Optiplex NIC driver problem
>
> Typically, as I recall,  the .exe file creates a folder under C:/Dell
> with the number of the exe file. (C:/Dell/R96978).
> Look there to see if the folder has been created, and run the install
> file, or point the update process to that folder.
>
>
> On Fri, Jan 6, 2012 at 9:03 PM, Christopher Drew<[log in to unmask]>  wrote:
>> >  I recently reinstalled the operating system and have been re-installing
>> >  driver for an Dell Optiplex GX620 with 2gigs of roam, a Pentium (R) 4cpu,
>> >  3.00 GHz pc running Windows XP Professional.
>> >
>> >  I went to Dell, plugged in the service tag number and downloaded drivers for
>> >  the Lan (R96978.exe) and installed the driver. On reboot I checked the
>> >  device manager and the Ethernet Controller appeared under the "Other
>> >  Devices": category with a yellow question mark. The Ethernet Controller
>> >  Properties window said "drivers for this device are not installed."
>> >
>> >  I went into setup to check the bios settings for on-board devices and under
>> >  the intetgrated NIC setting I changed the setting from off to on and
>> >  rebooted. The driver was still not found. I re-installed the driver,
>> >  rebooted and still the system coul not find the driver when I tried to get
>> >  the Ethernet Controller Properties window to find the driver. What could be
>> >  wrong? What should I try next?
>> >
>> >  I also have a wireless PCI card installed but can't find a driver for it
>> >  either. It is a 2.4 GHz/54Mbps PCI Adapter IEEE 802.11g Wireless Lan. The
>> >  numbers on the chip are RT256ST, G3M3830G0, 1029AT. No other information is
>> >  available for this card. No website or manufacturer are provided.

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