Thanks, John.  I'll keep that in mind, but it seems to me that we tried 
everything including hitting the enter key.  But we hope to have someone 
look at it on Wednesday to see for sure what's going on.  I know service 
packs can take a while to install, but neither of us were sure what was 
going on because we couldn't get it to talk at all.
Harvey
----- Original Message ----- 
From: "John Miller" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Monday, May 21, 2012 8:24 AM
Subject: Re: ihello


> future reference, if it wanted him to click on his name, that was probably
> the log on screen and just hitting enter should have worked. It sounds to 
> me
> like one of the major updates, like a service pack or something was 
> corrupt
> in that install though and cause it not to boot, that or it was installing 
> a
> service pack which depending on the computer can take a long time and
> interrupting that install by shutting off the machine will make it not 
> boot.
> I think on this laptop with windows vista on it, the latest service pack
> took over an hour to install and it's a good thing I had someone here
> looking over at the screen at times to tell me it was still going or I'd
> have thought I lost my second computer in a month.