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African Association of Madison <[log in to unmask]>
Date:
Mon, 24 Mar 2014 12:02:02 -0400
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Hi All,

I hope all is well. About a week ago, I sent out a notice regarding the high volume of reports I have received about some email addresses on the listserv being monitored and purged automatically. Listserv removes subscribed addresses that receive permanent delivery errors for four days, or more than 100 errors, while being monitored. I have been working with Tech. Support at L-Soft (the owner of Listserv) to try to resolve this issue as quickly as possible.
 Although not much progress has been made, I still wanted to keep everyone posted and will continue to do so as we progress. L-Soft have narrowed the issue down to certain domains (hotmail.com, MSN.com, and live.com) all Microsoft owned. Here's is what they is saying:-

". . . other customers have also recently experienced this error for their
HOTMAIL.COM subscribers.
The issue at hand may, unfortunately, be due to acceptance policies (of
HOTMAIL.COM and MSN.COM in this case) that L-Soft has no control over.
Such providers generally - and in these cases do - have mechanisms that L-
Soft can use to request that mail from our servers are accepted by their
servers.  Our Computer Operations Group will be able to find out if this is
the case.

While Computer Operations investigates the problem, affected subscribers
can keep up with the discussion on the list via the list's archives.  The
archives may be accessed here...

   <listserv.icors.org/SCRIPTS/WA-icors.EXE?A0=AAM&X>

...and the subscribers won't need to login (unless they want to unmask
email addresses) because the list has public archives."


Alternatively, if you are affected and have another email address you would like to use while I continue to look into this issue, please send it to me so I can add it. 
I hope you all have a wonderful week.

Thanks 
Web & Internet Cmmttee

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Join the African Association of Madison, Inc. for $25 per year.

Mail check to: AAM, PO Box 1016, Madison, WI 53701  Phone: 608-258-0261

Email: [log in to unmask]   Web: www.AfricanAssociationofMadison.org

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