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Subject:
Re: Won't Read CD, External HD
From:
Brad Feuerhelm <[log in to unmask]>
Reply To:
Personal Computer Hardware discussion List <[log in to unmask]>
Date:
Wed, 26 Dec 2012 13:44:48 -0500
Content-Type:
text/plain
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-------- Original Message --------
Subject: 	RE: Won't Read CD, External HD
Date: 	Wed, 26 Dec 2012 12:29:03 -0500
From: 	Brad Feuerhelm <[log in to unmask]>
To: 	Brad Feuerhelm <[log in to unmask]>



On 12/26/2012 12:14 PM, Brad Feuerhelm wrote:
> Date: Tue, 25 Dec 2012 16:28:06 -0400
> From:    Tom Borkin <[log in to unmask]>
> Subject: Won't Read CD, External HD
> MIME-Version: 1.0
> Content-Type: text/plain; charset=ISO-8859-1
>
> Hi,
> I inherited a HP Pavillion 9000 dv9413cl. I'm trying to wipe the HD and
> install a new OS; however, when I try to boot from the CD by setting it
> first in the BIOS it won't, ditto with an external HD. When I plug the HD
> into a USB after booting the OS says it's recognized and correctly
> installed; however, it doesn't come up in "My Computer". When I try to
> boot
> with the external HD plugged in and hit Esc, it's not listed in the
> bootable media available. The external HD is FAT-32 with Windows 7.
> The CD
> is a Windows 7 installation disk. I cannot check my email often: I hope
> this is enough detail to intelligently address the issue. Is this a
> worm/virus? How do I wipe the HD and install a new OS?
> TIA,
> Tom
>
>
> Hey Tom,
>
> Hugh might be right it may need replacing. But I did have the same
> problem once with an old Dell laptop. It happen to be the Dell drivers
> that was corrupted.
>
> If you have the original disks to the laptop then I would try to
> re-install those first. That did fix my problem. If you do not have
> the disks and have an internet connection then you can probably go on
> there website and download the drivers.
>
> If this doesn't work than Hugh is right and you will need to replace
> the drive.
>
> Hope this helps!
>
> Happy New Year!!
>
> Brad



-----
No virus found in this message.
Checked by AVG - www.avg.com
Version: 2013.0.2805 / Virus Database: 2637/5988 - Release Date: 12/26/12

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