Hi David,

I'm in the middle of a backup issue at the moment, and see some possible similar issues here.

After a great deal of research regarding external backup drives for our SBS 2011 Server, I ended up with a 2 TB Western Digital drive.  It's in a SATA USB 3 ICY BOX caddy.

That still failed on the Server, so I hooked it up to my Windows 7 Professional system to try back of that system.

What I found was that I had to share the new drive or it would fail.  I thought that was rather odd, but as I say, it got it working.

George.

-----Original Message-----
From: Visually Impaired Computer Users' Group List [mailto:[log in to unmask]] On Behalf Of David Goldfield
Sent: 29 June 2014 12:14
To: [log in to unmask]
Subject: [VICUG-L] Problem in Making backup Image To an External Hard Drive

Here's my situation.  I'm running windows 7, 32-bit edition and it's a recently installed version as well.  I bought a 1.5 TB Toshiba Canvio external hard drive, partly so that I could do regular drive image backups.  I am able to copy individual files and folders to the drive with no problems.  However, when I use Windows Backup to do a complete backup it gets to a point where it seems like it's about to finish the backup and then I get a semaphore timeout error and a message saying that there was an error accessing the remote shared folder.  I have seen many people in online forums with this same problem but I never seem to find a solution that either makes sense or one which applies to my situation.  The drive is not on a network; it's connected to the computer's USB port directly.  I've even called Microsoft's accessibility helpdesk and I was advised to do a reinstall of the OS.  I would normally consider it except that I had already done this a month before calling them to deal with some other corruption issues I was having which are not related to this problem.  Reinstalling the OS would take around 3 hours, with additional time spent downloading the various patches and updates to get the system up to speed.  Again, I'd consider it if I knew it would fix the problem but I just don't think that's going to solve it.  I'd appreciate any assistance or thoughts you might have about how to solve this problem.  I don't know which remote shared folder it's referring to.  If there are specific settings or properties I should look into tweeking, I'm open to ideas.


--
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