Thanks, Ed. That may well be the problem. All my audio disappears, so
perhaps Windows is using the Kenwood as the default audio device for
everything.

If there isn't an "always use this device" option, then I may need sighted
assistance to fix this one, as I don't have a USB-based voice synthesizer to
which I can route JAWS temporarily.

thanks again.
--Doug
-----Original Message-----
From: For blind ham radio operators [mailto:[log in to unmask]]
On Behalf Of Ed Malmgren
Sent: Wednesday, July 13, 2011 7:44 AM
To: [log in to unmask]
Subject: Fw: TS 590s: Laptop Audio Disappears when Radio Connected via USB

Doug,  I am using X P so there may be some differences.  Mine did the same
thing, shutting jaws off.  I had to go into the audio devices section on the
computer and change to  Realtec and then all worked fine.  good luck  73
Ed   K7UC

--------------------------------------------------
From: "Doug Payne" <[log in to unmask]>
Sent: Wednesday, July 13, 2011 12:52 AM
To: <[log in to unmask]>
Subject: TS 590s: Laptop Audio Disappears when Radio Connected via USB

> Hi,
>
>
>
> I installed the virtual com port driver from the Kenwood site. Both 
> installations succeeded. I then turned on the radio, and plugged the 
> USB cable from the radio into a USB port on the laptop. Windows 7 
> detected the new harware, and reported the supporting driver was 
> installed successfully.
> However, now whenever I plug in the USB cable, I lose all audio from 
> the laptop. The audio returns when I unplug the cable. From what I can 
> tell with my low vision, the laptop is operating normally otherwise. I 
> can open the Start Menu, launch programs, etc.
>
>
>
> I verified the audio in/out (Menu option 63) is set to ACC2. I've also 
> tried rebooting the computer. My next step will be to reset the radio.
>
>
>
> Has anyone experienced this problem? How did you resolve it? Thanks for 
> your
> time.
>
>
>
> --Doug, AC7T