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Date: | Wed, 5 Apr 2017 10:01:08 -0400 |
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Hi All,
I am using JAWS 17.0.2729 with Mozilla Thunderbird as my email client on
a Windows 7 computer. Last night Mozilla released Thunderbird version
52.0, which was installed without any problems. Once I restarted
Thunderbird, I found JAWS could no longer read the message list pane. (I
am using the "Classic View" display.) JAWS can still read all of the
other window panes that are displayed, such as the folder list.
When I tab into the message list pane, JAWS simply says "Not Selected"
and says nothing at all if I navigate up and down in the list using the
home, end and arrow keys. The messages are indeed all still there. By
activating the "Message Pane" from the "Layout" sub-menu, I can tab from
the message list and preview the message that is currently selected in
the list.
While this gives me a workaround, it is annoyingly slow and cumbersome.
I have searched through all of the Thunderbird menus and sub-menus,
trying to find settings and options that might have an impact on this
probelm. I could not, however, find any such items that dealt
specifically with "Accessibility" or "Preferences" or anything obvious
like that. Do such items exist in Thunderbird? I did try restarting
Thunderbird without loading any add-ons ("safe mode") but that also had
no effect. I viewed the Version Update history but there did not seem to
be a way to return to the previous version.
Has anyone else encountered this problem? Is this also a problem for
users with JAWS 18 or NVDA?
All advice and suggestions are welcome!
Thanks,
Duane
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