Sounds like a computer problem not radio one. You may have to go in and 
specify in the sounds and audio devices, or whatever it's called this week, 
or in your screen reader to use the computer sound card as primary audio 
device.
----- Original Message ----- 
From: "Doug Payne" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, July 13, 2011 2:52 AM
Subject: TS 590s: Laptop Audio Disappears when Radio Connected via USB


> Hi,
>
>
>
> I installed the virtual com port driver from the Kenwood site. Both
> installations succeeded. I then turned on the radio, and plugged the USB
> cable from the radio into a USB port on the laptop. Windows 7 detected the
> new harware, and reported the supporting driver was installed 
> successfully.
> However, now whenever I plug in the USB cable, I lose all audio from the
> laptop. The audio returns when I unplug the cable. From what I can tell 
> with
> my low vision, the laptop is operating normally otherwise. I can open the
> Start Menu, launch programs, etc.
>
>
>
> I verified the audio in/out (Menu option 63) is set to ACC2. I've also 
> tried
> rebooting the computer. My next step will be to reset the radio.
>
>
>
> Has anyone experienced this problem? How did you resolve it? Thanks for 
> your
> time.
>
>
>
> --Doug, AC7T