Hi Deborah and the list,
Deborah, if you have OpenBook, I think V. 6 or higher, you're in luck.
Kurzweil may do something similar -- I don't know. But in Adobe, if you get
that message, you can hit control P for print, and look at the choices you
have for printers to send it to. You'll likely see whatever printer you
have hooked up to your system. But if you have OpenBook installed, you
should also see something called "freedom import printer." Hit enter on
that, and OpenBook should automatically launch and apply OCR to the
document, which is most likely an image. You'll then be able to read the
document from within OpenBook.
Some documents do better than others with this. Documents in weird tabular
formats don't work so great, but straight text usually works pretty well.
I
f all else fails, write the person/people who sent you this stuff, tell them
it's inaccessible, and ask if they can send it to you as a Word or txt file
instead. Hope this helps.
Catherine
----- Original Message -----
From: "Deborah Kendrick" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Sunday, June 13, 2010 12:51 PM
Subject: [VICUG-L] Adobe empty document message
> Hi everyone,
> I don't know much about PDF documents, but have been able to read several
> of
> them in the past when necessary. I'm have just sold my house, and have
> had
> a number of important documents emailed to me that are PDF. On two
> different computers now, I get the message "empty documen" after the
> initial
> messages telling me the document is being processed.
> The first few were from my realtor, and I thought that the problem was
> that
> she had scanned print documents. However, now I have one from the
> mortgage
> banker, and I'm sure that he would have created the document online. And
> yet, I just get the message "empty document" and am unable to see it.
> I'm pretty desperate and will be exceedingly grateful for any suggestions!
> Deborah
>
>
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