Hi Ana:
The first thing I always suggest doing in this situation is plugging a set
of stereo headphones into the audio out jack on your network as a way of
determining whether the problem lies with the computer or with the speakers.
If you hear stereo audio from your headphones, then you know the computer is
not the problem.
Now, you indicate that the plugs to all cords appear to be snugly inserted
into their jacks. If this is indeed the case, the only thing I can then
think of is that you've reversed the connections going from the main box to
what I will call the main speaker / the one with the volume control, (almost
always, this is the left speaker). If I understand the setup correctly,
(which is a fairly typical one), there's a main box which receives power
from a wall outlet. This box has the cable that plugs into the computer's
audio out / headphone jack. Is this cable permanently attached to the main
box or did you connect a cable from the box to the computer's headphone
jack? If the former, then it's not at all likely that you've misconnected
the spekers, assuming you're sure that the permanently connected cord is the
one that is to be connected to the computer's audio out. If that cord is
not permanently connected, (and I'm here assuming that the cord from the box
to the speaker with the volume control is not permanently connected), then
you might try switching those cables.
Hope this helps.
John
-----Original Message-----
From: Visually Impaired Computer Users' Group List
[mailto:[log in to unmask]] On Behalf Of Ana G
Sent: Thursday, August 16, 2012 3:56 PM
To: [log in to unmask]
Subject: [VICUG-L] External Speakers Not Playing Stereo
Hi All,
In a nutshell, my problem is that I have some external speakers plugged into
my netbook, but I only hear sound coming out of one speaker. Most of the
time, I don't mind, but sometimes this makes it difficult to hear something
comfortably. For example, I found a podcast on remapping an external
keyboard for the Mac. Because of the way the sound file has been recorded, I
hear the Voiceover parts of the podcast loud and clear, but the human
explanation is very soft, so I have to keep turning the volume up and down
as I listen.
I don't know the brandname or model number of the speakers. There are two.
The first connects to the second, and the second connects to a large box,
which has the cable that plugs into the computer and the cord that plugs
into the electrical outlet. I'm not finding buttons or switches except for a
volume knob on one of the speakers and two knobs (one for treble, the other
for base) on the box. Everything appears to be plugged in snugly.
According to the Speaker settings on the netbook, I am configured for
stereo. When I run the test, I hear two sets of tones. My guess is that one
is supposed to come out of the first speaker; and the other, from the
second. What I hear is that one set of tones is loud and the other is soft,
both coming out of the same speaker.
Any ideas or suggestions about what I can do to get sound out of both?
ciao
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