On my 4S, running IOS 7, when I press and hold the power/lock button at 
the top of the phone, I'll be presented with a dialog that gives me the 
choice between power off and cancel. I'm not sure if this is what you 
mean by shutdown or not. If I double tap power off then the phone powers 
off for good and doesn't restart unless I hit the power/lock button again.

No matter how long I hold the power/lock button, I never get anything 
but this dialog.

What you describe sounds like the force restart of the iPhone that you 
get when you hold down the power/lock and the home buttons at the same 
time until the screen goes black and the Apple logo reappears. I wonder 
if there's a problem with your home button. You may need to take your 
iPhone in to have it looked at by an Apple technician.

On 08/24/2014 02:24 PM, Ann wrote:
> I do tap twice on the shutdown from the phone then goes to gray and black then turns itself back on again I also have tried holding down the power switch until it goes to black but when I let up on the power switch the Apple logo appears in the phone turns on again this happens whether the phone is plugged into the wall outlet to charge it
>
> Sent from my iPhone
>
>> On Aug 23, 2014, at 4:57 PM, Christopher Chaltain <[log in to unmask]> wrote:
>>
>> What do you mean by turning your iPhone off? Are you holding the power/lock button until the dialog comes up and you're asked if you want to power off your iPhone? This should turn it off, and it should stay off. If it doesn't then I think you'll need to take it into an Apple shop for service.
>>
>> Are you locking the iPhone by just pressing the lock button quickly? If so, the iPhone won't turn off and you'll still get phone calls, alerts and the like. This is the way it's supposed to behave.
>>
>> Could you give us more information on what you're doing and how the phone is reacting differently then what you expect.
>>
>>> On 08/23/2014 03:47 PM, Annemarie Cooke wrote:
>>> When I turn off my iPhone 4S, it turns off but then it goes on again
>>> and refuses to stay completely off. I have performed all software
>>> updates and the problem persists. Any suggestions?
>>>
>>> Also, do any of you have a favorite pocket phone charger to recommend
>>> for the 4S?
>>>
>>> Thanks!
>>> Annemarie Cooke
>>>
>>>
>>>      VICUG-L is the Visually Impaired Computer User Group List.
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>>
>> --
>> Christopher (CJ)
>> chaltain at Gmail
>>
>>
>>    VICUG-L is the Visually Impaired Computer User Group List.
>> Archived on the World Wide Web at
>>    http://listserv.icors.org/archives/vicug-l.html
>>    Signoff: [log in to unmask]
>>    Subscribe: [log in to unmask] or whether I am just holding it in my hand to sounds like I need a trip to the Verizon store where I bought it thanks to everyone for your help

-- 
Christopher (CJ)
chaltain at Gmail


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