HI Tom,
Here is the process as I understand it.

I've been a Stream owner for a few years and here is how I download and play 
a book.

I download what I want from the Bard site. Then I plug an sd card reader 
into my computer.

You first have to make sure youput the card into the Victor Reader Stream 
for it to install all of the necessary directories, (sorry folders.)

I use Humanware Companion to unzip the books I want and it puts them into 
the proper directories on the SD card.

AFter the process is done I then just plug the SD card into the slot on the 
Stream and proceed to play the books I want.

HOpe this helps.

73,

Eric
KU3I


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