Greetings--
I have just done a repair install of XP Pro on a 1.4 Celeron Gateway with 384 MB RAM and integrated Intel graphics.
I have attempted to install all of the Windows patches and updates, to no avail. They are successfully downloaded,
but, after ca. 30 seconds of "Initializing installation", the installation of all of the updates fails. (There was only one
exception to that, and it was Windows Installer 3.1.) The updates previously installed also do not show up in "Add
Remove Programs."The computer does have a bit of a checkered past, in that it was originally sold with XP Home
installed. It was either 'repair installed' or upgraded with a disk owned by a MS-licensed technician (probably a bit
shady of a use for that disk), and the key subsequently became listed among those blocked, so after some time,
the dreaded 'you may have a counterfeit copy of Windows' message began to be displayed. At this point, an OEM
copy of Windows XP Pro was purchased, and I did the repair install referenced originally. Other than uninstalling
McAfee Internet Security (which was only free for one year for Comcast customers), this was all that was done to
that machine. (I did not yet run the McAfee Consumer Product Removal tool, and that may help, but I'm not optimistic.)
Is there a registry edit or something which will allow Windows to install its already downloaded updates?
My only other possible recourse, at this point, is to locate and download the RC of Windows XP SP3, and attempt
to install that.
Hoping for answers.
Paul A. Shippert
-----------------------------------
and I'm hovering like a fly
waiting for the windshield on the
freeway." Genesis
-----------------------------------
-------------- Original message ----------------------
From: Thomas Mayer <[log in to unmask]>
> Another suggestion is to uninstall the problem updates (add/remove
> programs with "show updates" checked) and then reinstall them. If this
> does not work, you could stop the reminders by going to MS update and
> when the updates are again listed, click on the plus sign for each
> update and then hide the update. From the MS Knowledge site description
> the updates are actually being installed (so you have the protection)
> but a file (update log??) has not been changed to reflect the
> installation. Reformatting the HD is a last resort for solving almost
> any problem and does not seem necessary in this case.
>
> I think this exhausts my input so others may want to jump in.
>
> Tom
>
> [log in to unmask] wrote:
> > Hi There,
> >
> > I did all of these you mentioned including in the Safe Mode. It still says
> > I need to download those three updates. My computer is running slow when I
> > log on and more so when I log off. I installed that Malicious Software
> > Removal Tool to run and see if the Avast overlooked something. I don't know
> what
> > else to do other than do a format of the HD. Thanks for all your help.
> > Harriet
> > ------------------------------
> >
> > It appears that you have completed methods 1 & 2. Have you tried method
> > 3 as indicated on the MS knowledge site? Hopefully that will work before
> > you have to use method 4.
> >
> > Method 3: Install the update in Safe Mode. To do this, follow these steps:
> > 1. Download the update. To do this, follow these steps:
> > a. Visit the Microsoft Download Web site:
> > http://www.microsoft.com/downloads (http://www.microsoft.com/downloads)
> > b. In the *Search for a download* box, type the number of the Knowledge
> > Base article that describes the update, and then click *Go*.
> > c. Download the update, and then save it to the desktop.
> >
> > 2. Install the update. To do this, follow these steps:
> > a. Double-click the downloaded file to install it.
> >
> > If you are prompted to restart the computer, do so.
> > b. Visit the Windows Update or Microsoft Update Web site to verify
> > whether the update is offered again. If you are offered the update
> > again, continue to the next step.
> >
> > 3. Install the update in Safe Mode. Safe Mode disables most running
> > processes and services. These services include the Windows Update
> > service. Installing an update in Safe Mode is a quick test to verify
> > whether an application or process is interfering with the installation.
> > To install in Safe Mode, follow these steps:
> > a. Restart the computer.
> > b. As the computer starts, press the F8 key.
> > c. Use the arrow keys to choose *Safe Mode*, and then press ENTER.
> > d. Double-click the file that you downloaded in step 1 to install the
> > file.
> > e. When the installation is finished, restart the computer.
> > f. Visit the Windows Update or Microsoft Update Web site to verify
> > whether the update is offered. Alternatively, wait until Automatic
> > Updates runs again.
> >
> >
> > Method 4: Contact Microsoft Product Support for help
> >
> > Contact Microsoft Product Support for help. To contact Microsoft Product
> > Support, follow these steps:
> > 1. Click *Start*, point to *All Programs*, and then click *Windows
> > Update* or *Microsoft Update*.
> > 2. Click *Get help and support*, and then follow the instructions on
> > the Web site.
> >
> >
> > Tom
> >
> >
> >
>
> PCBUILD maintains hundreds of useful files for download
> visit our download web page at:
> http://freepctech.com/downloads.shtml
>
PCBUILD's List Owners:
Bob Wright<[log in to unmask]>
Mark Rode<[log in to unmask]>
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