This is an employment opportunity with the Peace Corps.  Please 
provide the widest dissemination possible.
Thank you.
[http://www.avuedigitalservices.com/images/email_friend_banner.gi
f]
Information Technology Specialist (Customer Support), FP-2210-3 
(Equivalent to GS-13)
The following job is on the Peace Corps website.  If you are 
interested in applying please login to the Peace Corps jobs site 
at: http://www.avuedigitalservices.com/pc/applicant.html
Once you have logged in, please enter the code HLVPU into the 
"Reference Code" field in the top right on the screen.
________________________________

VACANCY ANNOUNCEMENT

EMPLOYER: Peace Corps
LOCATION: Washington, Dist of Columbia
SALARY RANGE: $81,256.00-$119,327.00
CLOSE DATE: 08/08/2011
ANNOUNCEMENT NUMBER: DPC11-A0091-LH
OPENING DATE: 07/25/2011
NUMBER OF VACANCIES: 1
PROMOTION POTENTIAL: 03
AREA OF CONSIDERATION: US citizens
WORK SCHEDULE: Full Time
TIME LIMIT: Term, not to exceed 30 Months
CONTACT NAME: Avue Help Desk
CONTACT PHONE NUMBER: (800) 407-0147
CONTACT EMAIL: [log in to unmask]

Still asking what you can do for your country?

The Peace Corps provides technical assistance to countries that 
request it by sharing America's most precious resources - its 
people.  The Peace Corps has helped local communities in 139 
countries build a better life through the work of its Volunteers.  
Since 1961, over 195,000 Volunteers have served.  The Peace Corps 
is an independent U.S.  government agency promoting world peace 
and friendship through the work of its Volunteers.

Peace Corps positions are normally filled for an initial 2 1/2 
year period, but may be extended to a total 5 year limit.  This 
keeps our workplace vibrant and our ideas fresh.

NOTES:

Ten Reasons to Work for Peace Corps! -- (1) Voted in the top 5 
?Best Places to Work in the Federal Government? for small 
agencies in 2010, (2) the Peace Corps has a unique global 
mission.  (3) Benefits include higher salary caps than the 
Federal standard with (4) quicker step increases.  (5) Peace 
Corps employees earn non-competitive eligibility after 3 years of 
service and (6) have the chance to be selected for an annual 
Leadership Development Academy.  (7) The working environment is 
highly flexible with alternative schedules, credit hours, 
teleworking.  (8) There?s a Distinguished Speaker Series, and (9) 
work-life programs including Metro and bicycle subsidies.  (10) 
Peace Corps has a vibrant ?Community? atmosphere; established 
through President Kennedy?s call to service; the Peace Corps asks 
applicants ?what you can do for your country? . . .  and the 
world.

If you have engaged in intelligence activity or related work, you 
may not be eligible to apply for positions at Peace Corps.  
Please click on the Public Notice Vacancy Announcement and refer 
to the 'Other Significant Facts' section for details.

If you are claiming Veteran's Preference you must attach your 
supporting documents to receive your preference points.  For more 
information please click on the Public Notice Vacancy 
Announcement and refer to the 'Other Significant Facts' section 
for details.

A background security investigation will be required for all new 
hires.  Appointment will be subject to the applicant's successful 
completion of a background security investigation and favorable 
adjudication.  Failure to successfully meet this requirement will 
be grounds for employment termination.

Both online and offline application assistance can be obtained by 
contacting the Avue Help Desk at 1-800-407-0147 or 
[log in to unmask]<mailto:[log in to unmask]> or by clicking 
on the "TECHNICAL SUPPORT" button while working in the automated 
system.

When completing your Avue application online, you will receive a 
pop-up warning message after 45 minutes.  It is strongly 
recommended that you save your data often, and turn off your 
pop-up blocker in order to receive any system time-out warning.

DUTIES:

This position is located in the ?Customer Experience Team? within 
the Customer Support Services Division of the Office of the Chief 
Information Officer.  Performs duties related to designing or 
developing criteria for designing training aids and devices based 
on needs analysis of the instruction systems.  Plans and delivers 
customer support services, including installations, 
configuration, troubleshooting, customer assistance, and/or 
training, in response to customer requirements.  Performs or 
participates in a range of information technology (IT) management 
activities that extend or apply to an entire organization or 
major components of an organization.  IT management activities 
include strategic planning, capital planning and investment 
control, workforce planning, policy and standards development, 
resource management, knowledge management, architecture and 
infrastructure planning and management, auditing, and information 
security management.  Plans, develops, and implements systems and 
IT policy changes.

KNOWLEDGE, SKILLS, AND ABILITIES:

Attention to Detail

Oral Communication

Customer Service

Problem Solving

Knowledge of the principles, methods, practices, and techniques 
of instructional systems.

Knowledge of technology used for training instruction, 
specifically authoring software for online course development.

Knowledge of computer hardware/software technologies.

Ability to plan and execute work in a collaborative team based 
environment.

Ability to plan and deliver customer support services.

MINIMUM FEDERAL QUALIFICATION REQUIREMENTS:

Qualifying experience for FP-03 requires IT-related experience 
that demonstrates each of the following four competencies: 
Attention to Detail; Customer Service; Oral Communication; and 
Problem Solving; AND one (1) year of specialized experience at 
least equivalent to the FP-04 or GS-11 level.  Specialized 
experience is experience that is in or directly related to the 
line of work of the position to be filled and that has equipped 
the applicant with the particular competencies/knowledge, skills, 
and abilities to successfully perform the duties of the position.  
Experience must be IT-related and may be paid or unpaid 
experience.

Example of specialized experience for positions at the FP-03 
level, typically gained in the IT field or through performance of 
work where the primary concern is IT, includes experience 
analyzing a number of alternative approaches when advising 
management concerning major aspects of IT system design.  The 
experience demonstrates accomplishment of IT project assignments 
requiring knowledge of IT requirements and techniques pertinent 
to the position to be filled.

OTHER SIGNIFICANT FACTS:

The primary method of applying for this vacancy is online via the 
Internet at www.avuedigitalservices.com/pc/applicant.html.  If 
you do not have access to the Internet, you are strongly 
encouraged to visit your library, state employment commission, or 
a commercial establishment that provides Internet access to apply 
online.  If you are unable to apply online, you may call the 
contact phone number listed on this announcement to obtain a copy 
of the vacancy announcement, applicant qualification form (Form 
No.  F-15566-AVUE), and instructions for completing the form.  No 
other form of application will be accepted.

Applications and supporting documentation must be received by the 
closing date of the announcement to receive consideration.

HOW YOU WILL BE EVALUATED: Your application will be automatically 
evaluated and rated by the system.  Additionally, the Peace Corps 
Human Resources Office will conduct a quality review of your 
on-line application and supporting documents before your rating 
becomes final.  This quality review will be based on the extent 
and quality of your experience, education, and training as it 
relates to the duties of this position.  Your on-line responses 
must be supported by the information you provide in your 
application and work history information.

Applicants submitting documents can electronically attach them, 
or scan and attach them, to the employment application.  If this 
is not possible, copies of documents can be faxed to 
253-573-9869, or mailed to the following address: Peace Corps, 
c/o Avue Technologies Corporation, ATTN: Direct Services, 1145 
Broadway Plaza, Suite 800, Tacoma, WA 98402.  All faxed or mailed 
proof documents must be identified with applicant's name and 
vacancy announcement number.

All applicants will be considered without regard to race, color, 
religion, national origin, marital status, political affiliation, 
age, sex, sexual orientation, handicapping condition, membership 
in an employee organization, or any other non-merit factors.

If you have a disability and would like to request a reasonable 
accommodation for any part of the application and hiring process, 
or have questions regarding reasonable accommodation, please 
contact our American Diversity Program office at 202-692-2139.  
You can send an email to [log in to unmask] or 
[log in to unmask]

Moving expenses are not authorized.

Relocation expenses are not authorized.

BENEFITS: A variety of health insurance plans; retirement system 
with investment options; paid holidays; paid sick and annual 
(vacation) leave; life insurance; incentive systems; and training 
and development opportunities.  Employees located in the United 
States may also receive subsidized transportation, flexible work 
schedule, and a family/worklife program.

Recruitment bonus is not authorized.

PRIOR INTELLIGENCE ACTIVITY OR RELATED WORK: Individuals who have 
been engaged in certain intelligence activity or related work or 
who have been employed by or connected with an intelligence 
agency are ineligible for employment with Peace Corps.  
Acceptance of employment with Peace Corps precludes employment by 
certain intelligence organizations for a specific period of time, 
determined by the employing agency, after Peace Corps employment 
ceases.

As a condition of employment, all male applicants born after 
December 31, 1959, must have registered for the selective 
service.  If selected for this position, the applicant must sign 
a statement certifying his registration, or the applicant must 
demonstrate exempt status under the Selective Service Law.

DIRECT DEPOSIT: All Federal employees are required to have 
Federal salary payments made by direct deposit to a financial 
institution of their choosing..

Applicants must be U.S.  citizens.

Applicants must meet all qualification requirements by the 
closing date of this announcement.

VETERAN'S PREFERENCE: If you are claiming 5-point Veteran's 
Preference, a DD-214 must be submitted with your application.  To 
receive 10-point preference, in addition to your DD-214, you must 
also submit an SF-15 and an official statement, issued in 1991 or 
later, from the Veterans Affairs or from a branch of the Armed 
Forces, certifying that the veteran has a service-connected 
disability of 10% or more.  This documentation must be received 
by the closing date of the announcement; failure to submit will 
disallow the additional points for preference being added to your 
score.

This position is excluded from provisions of the Career 
Transition Assistance Program (CTAP).

A six-month trial period is required.


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