Syracuse University ITS 
Information Technology Analyst - Web Accessibility

Syracuse University Information Technology and Services invites applications
for the position of Information Technology Analyst-Web Accessibility. The
Information Technology Analyst will have a deep understanding of assistive
hardware and software technologies and the ability to evaluate and consult
on web accessibility best practices. We are looking for a personable
self-starter, who is exceptionally well organized and capable of leading
cross-functional technical and support teams.

***This position will initially last for a term of approximately two years.

General Responsibilities: 
*	Responsible for providing user training and technical consultation
in the accessible use of a variety of form factors such as mobile, tablet,
and desktop workstations, electronic documents (e.g., PDF, Word, Excel, and
PowerPoint), and online platforms (Blackboard, Expressions, MySlice, and
Course Catalog).
*	Responsible for leading a team of students to perform web
accessibility testing based on Section 508 and WCAG 2.0, to include:
semi-automated scans, manual reviews, keyboard only, color sampling, and
screen reader testing using a combination of common web accessibility
testing tools such as WAVE, Web Accessibility Toolbar, Colour Contrast
Analyser, and JAWS screen reader, respectively.
*	Responsible for accessibility training and support for key web
developers and content providers 
*	Responsible for working with Online Learning Services (OLS) to
provide information, workshops, and seminars to faculty and staff on the use
of assistive technology and adaptive equipment in support of teaching and
learning.
*	Responsible for troubleshooting, evaluating, and recommending
assistive software and hardware.
*	Responsible for researching the most recent assistive technology and
adaptive equipment.
*	Responsible for remaining current and knowledgeable on available
assistive technologies.
*	Responsible for designing, compiling and generating reports, and
presentations as needed.
*	Will work with the Office of Disability Services, Burton Blatt
Institute, Distributed IT Support Staff, and ITS.
*	Perform other duties as assigned.

Qualifications: 
Bachelor degree in computer science, information technology, human computer
interaction, education or related field with three of relevant experience in
customer service, assistive technology or related field or an equivalent
combination of education and experience is required.
*	Two years of experience in a customer service position, preferably
working with customers related to assistive technologies.  Experience in
higher education preferred. 
*	One year of recent paid experience in the field of assistive
technology, which required the use of assistive technology software and
equipment. 
*	Desktop hardware and software skills in both the AD desktop/laptop
environment used by staff and faculty and stand-alone devices used by
students, including mobile devices.
*	Experience building web sites and in-depth knowledge of how to
evaluate the usability of a web site.  
*	Knowledge of a wide variety of adaptive technologies, with a passion
to keep current on emerging technologies. 
*	Experience supervising students, managing projects, and providing
team leadership.
*	Experience working with students and/or individuals with
disabilities. 
*	Knowledge of relevant disability laws as they relate to technology,
including Americans with Disabilities Act (ADA), Sections 504 and 508 of the
Rehabilitation Act of 1973, and the Amendments.
*	More than two years hands-on experience using web accessibility
testing tools and screen reader to evaluate web sites/web applications  and
testing electronic documents (PDF, Word, Excel, PowerPoint) for conformance
to the Section 508 standards and as suggested by the best practices
guidelines from the World Wide Web Consortium's (W3C) Web Accessibility
Initiative (WAI). 
*	Knowledge of a variety of AT tools including JAWS, Open Book,
Kurzweil, ZoomText, Inspiration, and Dragon Naturally Speaking. Proficiency
in the Microsoft Windows Operating System is required.
*	A passion for making the web more accessible and usable for
everyone. 
*	Excellent written communication skills for heavy documentation;
verbal communication skills for training and development. 
*	Ability to work effectively with ethnic, cultural, and socially
diverse student populations. 
*	Successful completion of Human Factors International (HFI) Certified
Usability Analyst (CUA) certification or other recognized assistive
technology certification training program is considered a plus, equivalent
experience is accepted.

Women and members of other traditionally underrepresented groups are
encouraged to apply. Syracuse University is an AA/EOE.  To apply please go
to:  www.sujobopps.com, job# 027618.


.

Becky Barnes
Manager, Consumer Outreach * Graduate Support
Guiding Eyes for the Blind
914-243-2210
800-942-0149 ex. 2210
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www.guidingeyes.org 
Please be advised that should you have urgent matters pertaining to the
health and or quality of work of your Guide dog, you should contact the
Guiding Eyes
training department as soon as possible.  Training staff will be able to
offer professional
support.
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